Logo for Senior Rostering Coordinator

Senior Rostering Coordinator

Hays | Office Support
Brisbane Airport, QLD
A$100,000 p/a
Administration & Office Support → Other
Full-time
On-site

Posted 19 days ago


Your new company

Our client is a leading provider of aviation security and workforce solutions, partnering with key infrastructure clients to deliver dependable, high-quality services. With a focus on operational excellence and safety, the organisation plays an integral role in ensuring seamless service delivery across the aviation industry. Known for its forward-thinking approach and commitment to innovation, the company has developed a strong reputation for supporting its workforce and fostering a collaborative team culture.

Your new role

As the Senior Rostering Coordinator, you will be a central figure in delivering efficient workforce allocation and administrative precision across a highly dynamic aviation environment. Working closely with the General Manager - Aviation Security, you'll ensure optimal staff coverage aligned with contractual and compliance requirements.

Key responsibilities include:

  • Strategically coordinate shift coverage based on flight schedules and client demands while minimising overtime
  • Manage and maintain rosters using industry-standard scheduling systems
  • Monitor staff performance, timekeeping, and payroll accuracy via Kronos/UKG platforms
  • Support billing and invoicing tasks, ensuring revenue accuracy and client satisfaction
  • Drive compliance with enterprise agreements, fatigue management policies and WHS requirements
  • Liaise with stakeholders and maintain accurate documentation to support internal reporting and process improvement

What you'll need to succeed

To thrive in this role, you'll bring a combination of technical competency, workforce planning expertise, and strong interpersonal acumen. You're someone who enjoys organising chaos into structure and understands how precision in planning impacts broader business outcomes.

Essential skills and experience:

  • Proficiency in Microsoft Office suite, especially Excel, Word, and Outlook
  • In-depth knowledge of Kronos or UKG Workforce Management systems
  • Proven experience in interpreting Enterprise Agreements and Industry Awards
  • High level of organisation and attention to detail in a deadline-driven environment
  • Strong problem-solving capabilities and the ability to adapt under pressure
  • Familiarity with workforce rostering practices in a compliance-heavy industry

What you'll get in return

In return, you'll join a purpose-driven team making real contributions to national infrastructure and safety. This is more than just a desk job-it's an opportunity to be the backbone of a vital operational ecosystem.

  • Competitive salary package aligned with experience and market standards
  • Career development opportunities in a growth-oriented company
  • Work with a diverse and supportive team culture that values innovation
  • Play a critical role in shaping efficient operations at a major Australian airport
  • Enjoy the satisfaction of problem-solving on a broad scale with real-world impact

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. The managing consultant for this role is Lily Sewell.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


About Hays | Office Support

Tuggerah, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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