About the business

Rentco is an established & privately owned Heavy Transport Equipment Rental Company with branches conveniently located in all Australian States and Territories and we are currently recruiting in our Darwin Branch

About the role

We are seeking an experienced Yard Hand / Fleet Assistant to work in our busy and growing rental operations team.

The rental operation is a fast-paced environment, offering short- and long-term rentals of a diverse fleet of buses, utes, trucks and trailing equipment, providing variety in your working day.

The role is based on a minimum 38hr week Monday to Friday with additional weekends required on a rotational basis, flexible shift times, overtime available and reports directly to the Branch Manager.

Please note this role is both Yard Hand and Office Admin, with approx. 65% yard work and 35% admin work.

Key Responsibilities

• Field inbound telephone enquiries
• Preparation of rental reservations
• Inspection of equipment - collections and returns
• Generating short term rental quotes
• Forging strong working relationships with our clients
• Recording missed rental opportunities and following up with clients
• Ensure compliance of cash and account clients in line with company policies
• Be compliant with all health & safety legislations
• Assist in other rental desk tasks as instructed by the branch manager
• Complete pre hire and dehire paperwork
• Pre hire and dehire photos
• Alert customers of any damage then pass onto the workshop quickly
• Be able to move fleet around the yard from trucks and trailers down to light vehicles
• Be able to hook up and Road train eg two or more trailers on their own
• Take customer calls and complete bookings and secure bonds
• On call roster
• Pass breakdowns onto the workshop manger or branch manger

The successful candidate will possess the following

• A demonstrable experience in heavy transport equipment, rental experience will be considered a strong advantage.
• Computer literate – training will be given on our internal software rental system
• Strong attention to detail
• Friendly, confident, and outgoing personality
• Excellent organisation skills
• Ability to work in a close-knit team and work unsupervised
• Customer service experience is preferred
• A "Can do" attitude is essential
• Desire and commitment to working safely but efficiently
• Must be physically fit and healthy with ability to pass pre-employment and ongoing drug/alcohol screening

Benefits and perks

There are several benefits to being a Rentco employee, including but not limited to: competitive industry rates including penalties, modern facilities and a well-maintained fleet, car parking, job security and career progression opportunities. Generous contracted annual incentive bonus

For confidential discussions please email [email protected]