Support Worker Permanent Part Time 12 months fixed term contract

Make a difference in the lives of women and children escaping domestic and family violence and homelessness in the Hills District.

Work within a supportive team at a shelter that follows best practice for trauma informed care

Be supported by a network of sister shelters across NSW, with additional training on offer to support your professional development

Women’s Community Shelters is a network of shelters for homeless women and homeless women accompanied by children across NSW. We are recruiting for a Part Time Case Worker to work at our shelter in The Hills District, The Sanctuary.

The Case Worker will be expected to create a safe supportive and welcoming environment for women and children accessing our shelter and work collaboratively with the Sanctuary team to ensure that service users are engaged with appropriate supports.

Various shifts are available, with the ideal candidate available to work 20 hours per week. The role is available as a fixed term contract for 12 months.

Essential criteria:

Cert IV in Community Services or Minimum 5 years’ experience working with victims of domestic and family violence.

Demonstrated experience within the community services sector in a case worker capacity, preferably in Women’s services.

Knowledge of the dynamics and impact of family violence and abuse and how best to support survivors, including the impacts of trauma on children and young people.

An understanding of Workplace Health and Safety procedures.

Excellent written and communication skills

Ability to use online case management systems

Current Senior First Aid certificate or capacity to acquire one before commencement

Current Working with Children Check

Police Clearance Check

The right to live and work in Australia

We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and sections 30 of the Sex Discrimination Act 1984 (Cth). Young People Act 1998.

The Sanctuary Shelter is an Equal Employment Opportunity (EEO) employer and encourages applications from people from Aboriginal and Torres Strait Islander peoples and people from Culturally and Linguistically Diverse (CALD) backgrounds.

How to Apply

Please apply with your resume and cover letter addressing all essential criteria. Applications that do not address the selection criteria will not be considered.

The closing date for applications is 1st August 2025. However, we will be processing applications as we receive them and reserve the right to remove the position ad prior to the closing date.

Previous applicants need not apply.