StandBy Outreach Workers – NSW

Locations within Sydney PHN regions

· Central & Eastern Sydney - (2 Days – 15hrs per week)

· North Sydney - (3 Days – 22.5hrs per week)

· Western Sydney - (2 Days – 15hrs per week)

Be a support for people and communities bereaved by suicide.

About StandBy Support After Suicide

StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.

StandBy builds community preparedness and resilience through extensive training to community and professional groups to ensure effectiveness and that duplicated effort is avoided. The program offers coordinated evidence-based support and resources (including connections to local services and groups) that is individualised for each person’s unique circumstance. StandBy is guided by local advisory groups – which includes community stakeholders as well as those with Lived Experience

Our vision is to ensure that no one who is bereaved or impacted by suicide has to go through it alone. We do this through coordinated outreach, community engagement, and strong local partnerships.

StandBy is a program of Youturn Limited.

About Youturn

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.

For more information about our work, visit www.youturn.org.au

About the Role

The StandBy Outreach Worker – NSW will play a vital role in providing compassionate support and information to individuals and communities impacted by suicide. You’ll work across diverse communities within the Sydney Primary Health Network regions, delivering direct outreach, facilitating support sessions, and helping break the stigma of suicide through psychoeducation, workshops and engagement initiatives.

Working closely with the StandBy Regional Coordinator and broader team, you will ensure timely responses to enquiries with planned and coordinated responses to the needs of individuals, families and communities, champion lived experience and contribute to a high standard of postvention care across the region.

Key Responsibilities

Deliver high-quality outreach and support aligned with the StandBy Model and national guidelines

Provide direct support to individuals and families bereaved by suicide – face-to-face, via phone, or virtually

Conduct risk assessments, develop support plans, and follow up with clients in a safe and timely manner

Collaborate with stakeholders to enhance local responses, coordinate community events and provide education/training

Maintain accurate service documentation and contribute to reporting and evaluation

Participate in on-call response coordination and contribute to community crisis response when needed

Engage in regular supervision and professional development to maintain best-practice care

About You
You are compassionate, grounded, and adaptable, with a strong understanding of suicide bereavement, trauma, and grief. You’re also someone who enjoys community outreach and has a commitment to supporting diverse communities with respect and cultural sensitivity.

Tertiary qualification or substantial experience in psychology, counselling, social work, mental health, or related fields

Experience in suicide bereavement, trauma response, grief, or related support services

Excellent interpersonal and communication skills – including facilitation and group work

Demonstrated capacity to engage with a wide range of community stakeholders

Familiarity with crisis response, risk assessment, and self-care practices

Strong organisational and digital literacy skills, including use of Microsoft Office and databases

Willingness to travel regularly across Sydney regions (and occasionally beyond)

Reside within the Sydney StandBy region (Central & Eastern Sydney, North Sydney, Western Sydney, Southwestern Sydney)

ASIST training (desirable) – If not held, we’ll support the right applicant to obtain this qualification.

Lived experience of suicide bereavement is valued and supported, where appropriate.

Why Join Us?

A meaningful role supporting communities through loss and recovery

A dynamic and supportive national team environment

Ongoing professional development, supervision and wellbeing support

Flexible work arrangements and salary packaging benefits

Benefits for Youturn Team Members

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals.

Enjoy 12% superannuation plus access to generous salary packaging of up to $15,900, plus $2,650 meal entertainment benefits, to further maximise your take-home pay, offering you even greater advantages such as partial exemptions for Remote Area Benefits, Relocation Expenses and Car Parking (if eligible).

Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).

Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Annual Leave Loading: Receive additional pay with annual leave loading

How to Apply

If you’re passionate about making a difference and helping communities respond to suicide with care and coordination, we encourage you to apply.

Please submit your resume and a cover letter addressing your experience and interest in the role.

Please advise if you have been referred to this position by a current employee of Youturn.

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at: [email protected]