About DUAL

Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.

About the role

We’re looking for an Assistant Underwriter to join our energetic Sydney Underwriting team. This role will assist with the day to day underwriting processes of our SME portfolio.

This role will see responsibility for:

Servicing a renewal portfolio of accounts for Financial Lines and Accident & Health classes of insurance

Reviewing new business referrals through the DUAL Web Rater (client platform)

Develop and maintain broker (client) relationships

Responding to general broker queries for SME business

About you

As a strong communicator with a passion for customer service you will be confident in providing quality service to DUAL’s clients in a timely manner. With a background in insurance or administration or a proven track record of great customer service along with a great telephone manner you will also demonstrate a strong attention to detail and excellent organisational skills.

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

What you might not expect…

At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, which will be flexible and dependent on the successful candidate’s individual skills and experience.

Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people
at its heart and we’re a home for talent with a unique culture: the biggest small company in
the world.

The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key.

EEO Statement

Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

Get in touch

To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia website or visit us on our LinkedIn page.