
Digital Workplace Onsite Engineer
AC3 Pty Limited
Posted 10 days ago
About AC3: At AC3, we’re more than just a managed services provider—we’re a team of tech enthusiasts dedicated to making a difference. Known for our exceptional client service and innovative solutions, we empower businesses across Australia by delivering secure, efficient, and future-ready IT services. As a leader in the industry, we believe in investing in our people and providing opportunities for growth and development.
The Opportunity: Are you a Level 2 Helpdesk professional ready to elevate your career? AC3 is looking for a motivated and experienced Digital Workspace Engineer to join our team. This role is perfect for someone eager to take the next step and specialize in end-user computing and device management, working directly onsite with our diverse range of clients.
What You’ll Do:
- Provide onsite support to AC3 clients, focusing on end-user computing, devices, and digital workspaces.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, mobile devices, and peripherals.
- Deploy, configure, and maintain operating systems, applications, and patches.
- Collaborate with clients to understand their needs and tailor solutions that enhance their digital workspace experience.
- Assist in the planning and execution of IT projects related to end-user devices and workspaces.
- Mentor and support junior team members, sharing your knowledge and expertise.
What We’re Looking For:
- Minimum of 2-3 years of experience in a Level 1-2 Helpdesk or similar role.
- Strong technical skills in end-user computing, including Windows OS, macOS, mobile devices, and peripherals.
- Experience with device management tools (e.g., Intune, SCCM, O365, AD etc) and remote support technologies.
- Excellent communication skills with the ability to work effectively in a client-facing environment.
- A proactive approach to problem-solving and a passion for delivering outstanding customer service.
- Relevant certifications (e.g., Microsoft, CompTIA) are highly regarded.
Why Join AC3?
- Career Growth: Step into a role with clear pathways for progression and professional development.
- Innovative Environment: Work with cutting-edge technology in a dynamic and supportive team.
- Client Engagement: Be at the forefront of client interaction, making a tangible impact on their business operations.
- Supportive Culture: Enjoy a workplace that values collaboration, knowledge sharing, and a positive team spirit.
How to Apply: Ready to make your mark as a Digital Workspace Engineer? Submit your resume detailing your experience and why you’re the perfect fit for AC3.
AC3 is committed to diversity and inclusion and welcomes applications from all backgrounds.
About AC3 Pty Limited
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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