6 month contract (Part time – 3 days per week)
Brisbane (Kelvin Grove)
Hybrid and flexible working available

In collaboration with the Queensland State Government, Emanate Technology is looking for a skilled Business Analyst to join a part-time engagement (3 days per week) focused on enhancing the user experience and operational efficiency of a major public-facing service. You’ll be part of a team modernising service management, improving systems, and driving value through improved processes, data-driven planning, and stakeholder collaboration.

What you’ll be doing

• Scoping current systems, workflows, and architecture to establish a baseline for improvement
• Mapping business processes to highlight inefficiencies, risks, and opportunities
• Participating in solution workshops with external vendors to capture critical requirements
• Facilitating communication between business units and technical teams to support project clarity
• Supporting planning activities, governance deliverables, and overall delivery milestones
• Assisting with the preparation of test scenarios, documentation, and user testing
• Conducting analysis to measure expected value and benefits from proposed improvements
• Reviewing operational data to inform financial planning and lifecycle investment models

What you need to bring

• Demonstrated capability delivering business and functional requirements in complex environments
• A track record of delivering clear, user-focused process documentation
• Success delivering stakeholder collaboration that drives aligned outcomes
• Proven ability delivering project deliverables using platforms like JIRA, Visio, or Confluence
• Confidence delivering outputs across Agile, Waterfall, and hybrid project frameworks
• Strength in delivering business outcomes that support strategic initiatives
• Familiarity delivering user testing support, including test case and scenario development
• Background delivering structured documentation that ensures traceability and clarity

Bonus points for…

• Prior involvement delivering change initiatives alongside transition or readiness teams
• Proficiency delivering interactive workshops to support solution exploration
• Expertise delivering process models in BPMN or equivalent frameworks
• Insight delivering business case inputs including cost-benefit and TCO modelling
• Exposure delivering outcomes in public sector or large-scale service environments

For a confidential discussion, or for more information please contact Amy Watson on 0405 965 866 or [email protected].

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