Join Crest Support in Melbourne and play a vital role in guiding individuals through their rehabilitation and recovery journey. As a Case Manager, you’ll make a real impact by providing expert support to clients navigating the NDIS and TAC systems. If you’re passionate about person-centered care and want flexibility with meaningful work, this is the role for you!

Key Responsibilities:

Conduct comprehensive assessments to understand clients’ needs across physical, psychological, social, and vocational areas.

Develop and implement personalised recovery plans in collaboration with clients, families, and healthcare professionals.

Coordinate a range of services including medical, allied health, rehabilitation, vocational, and community supports.

Advocate for client rights and needs, ensuring access to appropriate care and services.

Monitor and review client progress, adjusting plans as necessary, and maintain detailed documentation.

Manage a diverse caseload, prioritizing effectively to meet client goals.

Provide crisis management and support during challenging situations.

Build and maintain strong working relationships with medical professionals, service providers, and stakeholders.

About You:

Diploma or Bachelor’s degree in Social Work, Community Services or related field.

Experience in case management, rehabilitation, or a related role.

Strong client-centered approach with excellent interpersonal and communication skills.

Demonstrated problem-solving, negotiation, and advocacy abilities.

Organised and able to manage competing priorities efficiently.

Proficient with Microsoft Office Suite and client management systems.

Current Victorian Driver’s License and reliable vehicle.

Valid Working With Children Check and National Police Check.

Benefits:

Competitive Pay

Opportunities for Growth: Ongoing training, professional development, and career progression.

Flexible hybrid working arrangements to support work-life balance.

How to Apply:
If you’re passionate about empowering individuals and making a real difference, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re the ideal candidate for this role.

Why Join Crest Support?

At Crest Support, we pride ourselves on creating a supportive and inclusive workplace culture. Our mission is to empower individuals to live fulfilling lives, and we achieve this through the dedication of our passionate team.

By joining Crest Support, you will:

Be part of a dynamic and supportive team environment.

Make a meaningful impact in the lives of individuals with disabilities.

Enjoy a flexible and rewarding career with opportunities for personal and professional growth.

Ready to Make a Difference?

If you’re a compassionate, motivated, and dedicated professional with a passion for improving the lives of others, we’d love to hear from you!

Apply now to join the Crest Support family.