Sparrow Insurance is a boutique, niche insurance group with a nationwide reputation for going the extra mile for their clients and being a leader in the cosmetic & beauty industry.

As part of our ongoing growth, we are looking for a dedicated individual to join our Policy Specialist – Data Processing team. In this role, you will develop deep expertise in insurance and work alongside a close-knit Policy Team to generate quotes and manage all policy-related transactions.

Success in this position requires exceptional attention to detail and a strong focus on data accuracy. You will ensure every policy decision aligns with compliance standards and provides clients with the most appropriate coverage. You'll also work toward achieving individual and team KPIs in a fast-paced environment.

We offer comprehensive training and ongoing support, all within a collaborative and supportive team culture. If you're detail-oriented and passionate about making an impact, we’d love to hear from you.

This role is a full-time office-based position (40 hours per week), Monday to Friday between 8:00am- 4:30pm. No weekend work is required.

You will be joining a team with a people-focused culture that supports continual improvement and celebrates achievements big and small. We reward and recognise our people, with opportunities to advance your career within our team!

Key Responsibilities:

Enter, update, and manage information in systems with a strong focus on accuracy and attention to detail.

Process various service requests such as new entries, updates, amendments, and closures according to defined procedures.

Ensure all work complies with company policies, industry standards, and regulatory requirements.

Meet productivity, accuracy, and turnaround time targets while maintaining high-quality outcomes.

Work effectively with internal teams and external partners to resolve data issues and support smooth operations.

Use relevant systems efficiently and follow established workflows, contributing to ongoing process improvements.

These are the skills and experience we are looking for:

Able to work under pressure and multi-task in a fast-paced environment

Good written and verbal communication skills

Strong computer literacy with ability to work and navigate complex systems

Ability to work autonomously and be self-reliant

Strong attention to detail and the ability to problem solve effectively

A Team Player with a positive, flexible attitude and manner

And most importantly – willing to LEARN! We can teach you the skills!

We thank you in advance for your interest and time taken in applying for the role. Please send us your resume with a brief cover letter outlining your interest in the role, only successful applicants will be contacted.

Shortlisted applicants will be contacted, with interviews commencing Tuesday 1st July 2025.