Melrose is a growing, values-driven construction business with a focus on delivering outstanding results across the built environment. We're looking for a hands-on IT Systems & Support Technician to keep our systems running smoothly, support our people, and help us build a smart, scalable digital foundation.

About the Role

This is a practical, all-round IT role supporting a team of around 40 people across office and site environments. You’ll provide a mix of desktop support, systems administration, and light project work — all while helping us create a reliable and user-friendly tech experience.

You’ll report to the Operations Manager and work closely with finance, onboarding, and external IT partners.

Key Responsibilities

Provide remote and onsite desktop support (Windows 10/11, Office 365, hardware troubleshooting)

Set up and manage user accounts (Office 365, SharePoint)

Maintain the hardware asset register, assist with procurement, and manage equipment distribution

Administer and update SharePoint environments (structure, permissions, content)

Support integration and software implementation projects (low-code, APIs)

Coordinate IT onboarding for new starters and document key procedures

Liaise with vendors for software, licensing, hardware and support services

Troubleshoot and escalate issues to external IT partners when needed

Skills & Experience

2–4 years in IT support or systems administration

Strong troubleshooting skills across Microsoft environments

Experience with user and permission management

Good working knowledge of SharePoint (admin or power-user level)

Comfortable with equipment setup, procurement, and vendor coordination

Confident communicator who can explain IT in plain language

Able to work autonomously and balance reactive tasks with proactive improvements

Nice to Have

Microsoft Certifications (MTA, MS-100, SharePoint)

Scripting skills

General understanding of software integration tools and API logic

Why Join Melrose?

We're a collaborative, forward-thinking business with strong values and a practical, get-it-done culture. You’ll have the space to bring your expertise, improve systems, and be a valued part of our growth story.

Employee Benefits

6 weeks annual leave*

16 weeks paid maternity leave*

6 weeks paid paternity leave*

Flexible working

Profit Share*

*As per company policy

How to Apply

If you’re keen, please "APPLY NOW" to be considered.

Melrose Built has established preferred recruitment suppliers and does not accept unsolicited résumés or approaches from recruitment agencies. Any résumés received outside our process will be not be considered.