About the role:

Support customers across a government program in a professional and fast-paced contact centre environment.

• Respond to customer enquiries via phone and email
• Use internal systems to update and manage client records
• Follow processes and escalate complex issues where needed
• Work a rotating roster between 8am-5pm (35 hours per week)

About you:

You're an experienced customer service professional who thrives in structured environments and can learn new systems quickly.

• 2-3 years of customer service experience
• Excellent written and verbal communication skills
• Comfortable working in an office setting with professional conduct
• Confident using Microsoft Outlook, Teams, and other office systems
• Tech-savvy with strong typing and email etiquette

Ready to take the next step in your customer service career? Apply now to be considered!

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.