Customer Service Representative – Full-Time | Bankstown
Join Our Team at Money Plus!

Location: Bankstown, NSW
Hours: Full-time – Monday to Friday, 8:45am to 5:00pm | Saturday, 8:45am to 1:00pm
Application Deadline: 7 July 2025

Are you looking for a stable, long-term role with real growth opportunities? Are you reliable, trustworthy, and ready to make a positive difference in the lives of everyday families?

At Money Plus, we’re committed to providing fast, friendly, and responsible lending solutions. We’re currently seeking a Customer Service Representative to join our Bankstown branch. Employer sponsorship may be considered for the right candidate who meets the eligibility criteria and holds relevant qualifications.

About the Role

As a Customer Service Representative, you’ll be the first point of contact for our valued customers, playing a vital role in delivering a professional and supportive experience.

Key Responsibilities:

Delivering outstanding customer service in-person and over the phone

Managing customer inquiries via phone and email

Processing personal loan applications accurately and efficiently

Providing product knowledge and support to clients

What We’re Looking For

Minimum 2 years’ experience in customer service (face-to-face and phone)

Minimum 2 years’ experience in sales

Excellent communication and interpersonal skills

Strong computer skills, including Microsoft Outlook

High attention to detail and accuracy

Ability to work independently and as part of a team

A friendly, empathetic, and solution-focused approach

Experience in finance, lending, or a similar industry is an advantage but not essential.

What We Offer

Full-time permanent position with job security

Training is provided for the right candidate

Supportive and dynamic team environment

Opportunities for career development and sponsorship

A chance to help real people improve their financial well-being

How to Apply

If this sounds like the right opportunity for you, click “Apply” now and attach your resume.
For any questions, feel free to reach out to [email protected].

Be part of something meaningful. Apply today and start your journey with Money Plus.