Who are we:

The team at Wagga Motors are skilled, customer focused and expert professionals who work together towards common goals for all their customers.

A proud, family-owned business for more than half a century and with over 90 employees on site, we ensure we choose the right person that complements our mission of providing the ultimate driving and customer service experience.

Most importantly, we promote a nurturing, safe work environment and staff development to support your career in the automotive industry.

What we want:

We currently have a position in our busy, modern Car Service Department for a Customer Service Representative.

Responsibilities include:

• Excellent Customer Service including administrative duties
• Work with the service team to ensure smooth workflow and timely completion of repairs
• Communication with clients about vehicle concerns, insurance and warranty questions
• Pre-cost customer repair orders
• Assist our fantastic service team as required in other service department duties

What you have:

• The ability to take on a challenge, own it and solve it
• Strong customer service skills & experience in a busy work environment
• Experience using Microsoft 360
• Well-developed communication skills, written and verbal
• Great telephone skills assisting our customers, your colleagues and manufacturers
• Able to prioritise your work and meet deadlines
• Current drivers’ licence (desirable)
• Experience and/or interest in the automotive industry (desirable)

What’s in it for you:

This is a great opportunity for someone looking to commence or expand their career in the automotive industry. You will be joining an experienced and fun team of dedicated professional people who enjoy what they do, with a company that values their people and contribution.

Employee benefits include:

• Discounts on vehicle purchases, servicing and accessories
• Work/life balance with no weekend work
• Employee assistance and wellbeing program
• Staff Uniform
• Annual company dinners / monthly staff lunches.
• Social club
• Career progression opportunities

The hours are 38 per week, Monday to Friday only, weekends are all yours!

Due to the nature of this position, punctuality and reliability are essential.

Next steps:

If you believe this is the right role for you and you are keen to kick-start your new career with a business that rewards effort: Apply Now!

For more information, please email: [email protected]

www.waggamotors.com.au