Make a Real Impact at Palmerston Association

Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions.

About the Role

Here’s your opportunity to be part of a passionate, purpose-driven team that’s making a genuine difference every day.

Palmerston Association is seeking a compassionate and organised individual to join our Therapeutic Community (TC) team. This role provides essential support to the daily operations of the TC, ensuring smooth admissions, consistent resident support, and efficient administration.

This role is classified at Level 3 under the Social, Community, Home Care and Disability Services Industry Award 2010.

This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That’s why we’re looking for someone who embodies compassion, connection, acceptance, and respect—someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service, you’ll provide the stability and encouragement that empowers individuals on their journey toward change.

What We’re Looking For

You’re more than your qualifications—you’re someone who brings heart, empathy, professionalism and a strong commitment to supporting clients in improving their wellbeing. The ideal candidate will meet the following selection criteria:

· Experience of working within a community service ideally within an AOD setting

· Demonstrated experience and a high level of competency and accuracy in Microsoft Office.

· Sound understanding of IT-based workplace technology.

· Well-developed interpersonal skills in dealing with people in an accepting, welcoming and non-judgmental manner.

· Demonstrated ability to work effectively as a team member in a community service setting.

· Understand personal and professional limitations.

· Ability to maintain confidentiality.

· A valid C class drivers’ licence.

Why Join Us?

At Palmerston, we value people—our clients, our communities, and our staff. Here’s what you can look forward to:

✨ Great Benefits:

Salary packaging up to $15,900 + $2,650 for meals/entertainment

5 days of life & wellness leave (pro rata)

9 weeks paid parental leave for the primary carer

2 weeks paid partner leave for non-primary carers

Option to purchase an additional week of leave each year

Partial access to long service leave after 5 years

Flexible, family-friendly work arrangements

17.5% annual leave loading (award-based staff)

5 days paid gender affirmation leave

🌏 Inclusive Culture:

Cultural leave (2 paid + 8 unpaid days) for Aboriginal and Torres Strait Islander staff

Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion)

Aboriginal Staff Forum to connect and collaborate

Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work

We’re Rainbow Tick accredited—the first and only AOD provider in WA to achieve this!

How to Apply

Ready to bring your passion to Palmerston? We’d love to hear from you.

Click “Apply” on Seek! Or, if its more convenient for you, drop off your application at one of our sites.
Be sure to include:

Your resume

A cover letter addressing the selection criteria

Answers to all application questions

⏳ Applications close: 3rd July 2025
We’re reviewing applications as they come in—so don’t wait!

A Few Final Details

You’ll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months).

📞 Got questions? Contact Jaz Jones at 08 9788 8800 or email [email protected]

Diversity makes us stronger. We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ+ are encouraged to apply.

If you would like to have a yarn on what it’s like to work at Palmerston as an Aboriginal or Torres Strait Islander employee at Palmerston please contact Wayne Ryder on 08 9399 5344 or [email protected].

Recruitment agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.