
Multicultural Child & Family Program Caseworker
SSI
Posted 11 days ago
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About the Role
Every child has a right to a safe, happy and permanent home connected to family, community and culture. When children under the age of 18 years, for safety reasons, cannot live with their family or carers we work with the Department of Community and Justice (DCJ) to support them be safe and work out the best options for their long-term care and wellbeing outcomes. This may include returning the children to their family’s care or being cared for by foster carers on a long-term basis.
SSI delivers a specialist out-of-home care and permanency support services that provides a culturally appropriate model for children and young people from culturally and linguistically diverse backgrounds aged 0–18 years. We have a strong commitment to culturally responsive services. Wherever possible, as needed, we support children to be cared for by foster carers who share the same culture as the children or where this is not possible we maximise opportunities for children to be connected with their family’s ethnic backgrounds, religion/s and language/s.
About You
You will bring a commitment to working collaboratively with children, families and communities including Aboriginal and diverse cultures
In this role, you will be required to work closely with children, their families and foster carers as well as DCJ and other organisations to help children understand why they are in care and be supported to meet their education, health, social and cultural needs.
Responsibilities:
- Maintaining effective relationships with children, families and foster carers, collecting, assessing and documenting information about their safety and wellbeing. Helping to plan and support those involved in a child’s care respond to their needs;
- Conduct and be part of intensive home visits with families, provide educational, practical, social & emotional support to all parties;
- Working closely and collaboratively with partner agencies such as DCJ and various other internal and external service/support providers to ensure successful outcomes for children and their families;
- Maintaining accurate documentation in line with OCG standards and best practices relating to children’s care and case management;
- Taking responsibility for ongoing learning and professional reflective practices that assist maintain high standards in casework.
Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria:
- Tertiary qualification in social work, psychology, welfare/community services or a related discipline;
- Demonstrated experience of working with vulnerable children, young people and their families;
- Knowledge of current child protection legislation/framework and out of home care practice models;
- Demonstrated skills in preparing and writing high quality case plans and assessment reports;
- Excellent communication and interpersonal skills with the ability to build long-lasting relationships;
- A full unrestricted NSW drivers’ licence;
About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
- Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
Applications close 4th July 2025
If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected]
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjus...
About SSI
Settlement Services International (SSI) is a community-based, leading not-for-profit humanitarian organisation providing a range of services in the areas of humanitarian settlement, accommodation, asylum seeker assistance, multicultural foster care, disability support and employment services in NSW.
SSI stands for equality of life – for everyone. We believe in supporting and working with our diverse communities to inspire people’s lives and provide hope, create real opportunities, and strive for a fair and inclusive society.
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