Senior Business Analyst

Start Date: Mid-July 2025
Duration: 3-4 months (with possible extension)
Location: Bankstown (4 days on-site per week, 1 day remote)
Rate: Up to $800/$900 daily
Engagement Type: Full-time Contractor

About Us

Our established retail management client is developing a new, in-house logistics platform. Built from scratch, the platform will support a highly specialised logistics model handling import/export, crating, storage, and shipments. The platform is currently in proof-of-concept stage.

You'll join a lean but unstructured environment focused on clarity, iteration, and practical outcomes. We are looking for people who can listen, distil, and deliver tangible outputs.

About the Role

We're looking for a seasoned Senior Business Analyst who excels in complex, fast-moving environments and can operate autonomously in both client-facing and internal delivery contexts to lead the discovery for a critical project.

You'll be embedded directly within the client's team, working on-site in Sydney four days a week. This hands-on role requires deep engagement with operational staff, where you'll extract and document processes, facilitate clarity across teams, and ensure business and technical alignment.

Key Responsibilities

• User stories (preferred format)
• User journeys and business process flows
• Field-level data definitions and business rules

• Facilitate workshops and conduct face-to-face interviews with stakeholders-many of whom may not be technical
• Extract undocumented operational processes directly from frontline teams and translate them into clear, developer-ready documentation
• Navigate ambiguity in early-phase projects by asking the right questions, building structure from scratch, and driving alignment
• Deliver high-quality outputs, including:
• Collaborate with developers and UI/UX designers to ensure outputs align with business needs
• Review wireframes and prototypes to ensure they reflect business processes (no design work required)

What We're Looking For

• Warehousing
• Removals
• Transport
• Construction logistics
• 3PL
• Facilities management

• Has 5+ years' experience as a Business Analyst in enterprise or complex operational settings
• Has worked in operational or physical process domains such as:
• Is comfortable working independently and engaging face-to-face with clients
• Has recent experience capturing undocumented processes and turning them into structured, business-focused documentation
• Can operate confidently in ambiguous early project phases, creating clarity where little exists
• Is familiar with ERP or inventory management systems
• Has strong communication skills-structured thinking, clear writing, and confident facilitation
• Is comfortable using your own laptop, software, and tools

How to Apply

Apply now for a chat or send your resume to [email protected]