Client Services/Admin Support

Part time opportnnity (20-24h/week) + Super
Salary Packaging $15,900 + $2,650 Meal Entertainement

About us

Independent Living Centre Tasmania (ILCT) is a state-wide allied health service which services the disability sector, Aged Care, Motor Accident and Insurance Board (MAIB) and private clients. ILCT is a registered NDIS provider with offices in Launceston and Hobart.

ILCT is a non-profit organisation. It embraces the diverse skills and perspectives that our staff bring to the workplace. We foster inclusiveness and diversity to help us deliver quality professional care to our Tasmanian community.

About the role

Reporting to the Business Manager, you will be responsible for the delivery of efficient and effective client services to enable ILCT to meet its business objectives.

Your key responsibilities will include:
· Liaising with clients to plan and implement service agreements
· Maintaining busy inboxes, with queries, appointments and non-appointment services
· Providing administrative and operational support
· Assisting with health promotion activities
· Providing information and advice to customers, or prospective customers
· Providing support to the Allied Health Team to ensure quality client outcomes
· Undertaking other tasks such including reception duties, scheduling of appointments, invoicing and supporting the greater team in general.

About you:

· Minimum 3 years’ experience in administration in an office environment
· Qualification in Business / Management e.g. Cert III Business Admin desirable
· Demonstrated ability to provide excellent customer service
· Excellent verbal, written and interpersonal communication skills
· Demonstrated ability to work independently and within a group environment
· A personal approach which is enthusiastic, friendly and helpful
· Strong prioritisation skills while maintaining a level of flexibility
· Attention to detail is a must
· Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Essential:
National Police Check
Working with Vulnerable People Registration (Employment)
Current Driver’s Licence

ILCT offers the following benefits:

• Flexible and supportive work environment,
• We offer salary packaging of $15,900 + $2,650 meal and entertainment benefits,
• Professional and personal development opportunities,

To find out more about the position or apply, please phone 03 6335 9200 or email [email protected]

Applications close on 11th July, 2025

please apply via Seek or to [email protected]