Inspect, assess, and report on fire, water, and mould damage.

Carry out emergency make-safe work to prevent further damage.

Perform restoration, cleaning, and sanitising of affected items.

Deploy, monitor, and collect equipment from job sites.

Enter claims information into the Customer Relationship Management (CRM) system.

Ensure all work meets insurer and company KPIs.

Participate in an on-call after-hours roster.

Travel locally and interstate when required.