🃏 Join Our Team! | Retail, Online Sales & Live Break Assistant – TCG & Sports Card Shop 🏀

Location: Bennetts Green
Hours: Casual / Part-Time 20-40 hours per week

Are you passionate about trading cards, collectibles, and connecting with a growing community of hobbyists? We're looking for an enthusiastic and knowledgeable Retail, Online Sales & Live Break Assistant to join our team and support both our in-store operations and expanding digital presence.

About Us

We’re a locally owned trading card store specialising in Pokémon, Magic: The Gathering, One Piece, NBA, and NFL cards. We serve collectors of all levels with great service, a well-stocked retail space, a growing online store, and regular live breaks that bring the excitement straight to our community.

Your Responsibilities Will Include:

Delivering exceptional face-to-face customer service, helping collectors find what they need and feel welcome in-store

Assisting with card sorting, restocking, and store presentation

Processing and fulfilling online orders (via Shopify, eBay, etc.)

Packing and shipping cards securely and accurately

Creating and posting engaging social media content (Instagram, TikTok, Facebook)

Running and hosting live box breaks, including setting up streams, engaging viewers, and showcasing hits on camera

Responding to online customer inquiries (comments, messages, emails)

Supporting events, trade nights, and new product launches

Staying up to date with card releases, trends, and hobby developments

Ideal Candidate Will Have:

Drivers licence

A genuine love for trading cards (Pokémon, MTG, NBA, NFL) and knowledge of sets, hits, and card values

A proven ability to provide outstanding in-person customer service – friendly, professional, and helpful

Experience with or willingness to learn how to run live breaks on platforms like Instagram, Facebook, or Whatnot

Confident communication skills

Experience creating engaging content for social media

High attention to detail – especially when handling valuable cards

A reliable, proactive, team-oriented attitude

Prior retail or hobby industry experience is a plus but not essential

Familiarity with Shopify, eBay, or other ecommerce platforms (a plus but not required)