Achieve daily sales targets and provide high quality and knowledgeable customer service.

Answering customer inquiries in person and via phone or email.

Accurately execute the shop operating procedures, sales processes, cash handling procedures and daily finance procedures

Daily stock monitoring, picking and restocking.

Visual merchandising including the display, care, cleaning and rotation of stock.

Conduct cleaning, tidying and general housekeeping of retail and storage spaces to maintain safe and well- presented, orderly and inviting spaces.

Receiving and processing online orders including picking and packing items for shipment.

Ensuring that orders are accurate and complete before shipping.

Preparing and sorting card orders with a focus on accuracy and customer satisfaction.

Communicate effectively and work as part of a team with other staff in a hybrid (online and in person) environment.