Logo for Alcohol & Other Drugs (AOD) Counsellor Case Mgr

Alcohol & Other Drugs (AOD) Counsellor Case Mgr

Lives Lived Well
Woolloongabba, QLD
A$49-$51 p/h
Healthcare & Medical → Psychology, Counselling & Social Work
Full-time
On-site

Posted 10 days ago


At Lives Lived Well, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

If you share our belief in recovery, think in a curious and critical way, and thrive on learning and change, join us and do your best work here!

Your opportunity

As an AOD Counsellor Case Manager, you’ll engage and support your clients in their ongoing management, counselling and treatment of AOD dependency and other associated factors. You’ll advocate for them, celebrate with them when they achieve their goals, and help to develop their capacity and confidence to exit residential treatment.

Your responsibilities will also include, but not limited to:

  • Provide high quality engagement, assessment, counselling and support services to clients, and their families, using evidence based practice principles.
  • Manage a case load of clients, including in an outreach capacity, through providing support, service coordination, referral and advocacy to assist client in achieving their goals.
  • Provide intensive and ongoing support to people who are case managed on the Methamphetamine Enhanced Care Program.
  • Work with clients to develop, implement and review individual treatment goals.
  • Ensure continuity of care by effectively communicating within the multidisciplinary team and across interfaces with other health care providers.
  • Provide pre- and post-rehabilitation support and relapse prevention planning.
  • Engage with and develop productive relationships with relevant stakeholders.
  • Provide culturally appropriate practice as relevant to varying clients.

This is a full-time (38 hours per week) permanent position working from the Woolloongabba Day Program office in Brisbane.

What you’ll bring


To succeed in this role, there are some essentials you’ll need:

  • Bachelor’s degree in social work, psychology, human services or other related area health services discipline.
  • Applied knowledge in contemporary evidence based AOD counselling practice and case management or transferrable skills such as working with clients with co-morbidity and complex trauma.
  • The ability to work well independently and as part of a team.
  • A willingness to learn and continue to develop your professional practice.
  • Highly developed communication and community engagement skills.
  • Current Australian issued Drivers Licence.
  • A National Criminal History Check, along with a Working with Children Check (e.g., Blue Card).

While not essential, we’d also love you to have:

  • Local area knowledge of Brisbane South region
  • Experience in delivering education programs and facilitation groups

What matters most is that you’ll live and breathe our values, which means:

  • You are humble, human and full of hope.
  • You show up and share.
  • You ask: Why not? And what’s next?
  • You leave a positive wake.

Why? We believe that through these values, we do our best work - for each other, for clients, and for the communities we work in. And it’s a promise we make to you about the kind of experience you will have working for us.

Benefits of Working at Lives Lived Well

Working at LLW offers the opportunity to experience a changing environment where no two days are the same. It’s a relaxed, safe, and enjoyable workplace where you will be supported by a Team Leader who promotes autonomy and accountability in her team. You can see the full benefits of LLW by checking our website but these include:

  • Five extra days paid leave each year
  • Regular one to one meetings, team meetings, and out of work team activities
  • An EAP for you and your family including counselling and wellbeing services
  • Salary Packaging options to increase your take home pay
  • Discounted access to a range of gyms, pool, and fitness centres across Australia

Applications close at 5.00pm on Friday 4th July, however we will be conducting interviews throughout the process.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.


About Lives Lived Well

Bundaberg, QLD, Australia
Community Services & Development
501-1000 employees

We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales, and South Australia. We specialise in supporting people with concerns related to alcohol and other drugs (AOD), mental health, transitioning from corrective services, veterans' wellbeing, and gambling.

We bring experience, empathy, and a judgement-free approach to every person’s journey, recognising that life is complex. We work alongside clients to unlock their capacity for positive change by providing person-centred support using verified, contemporary clinical approaches.

Our passion lies in supporting people, and we’ve been doing just that for over forty years.

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