If you want to make a difference by having a positive impact on peoples’ lives, then a career with Zest Care (part of Independence Australia Group) may be for you.

About us
Zest Care is a person-centred organisation dedicated supporting children, young people and their families to live a happy and fulfilling life that they deserve. Our family services support children, young people and their families at different stages of their lives with personalised care designed for each individual and each family’s unique needs and goals.

Zest Care is a proud member of Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au.

About the role
This is a specialised support role working closely with children who have experienced extensive trauma. You will provide high-level supervision and implement trauma-informed, positive parenting strategies in a residential or in-home setting. The role involves supporting emotional regulation, role modelling appropriate play, managing behaviours, and ensuring safety and stability at all times.
Key responsibilities include:

• Providing consistent, trauma-informed care and supervision in line with the child’s individual support and safety plans.
• Responding appropriately to mental health crises and observed signs of child abuse, following mandatory reporting requirements.
• Writing detailed, professional reports for court purposes, ensuring clear documentation of behaviours, incidents, and progress.
• Active shifts from 10.00pm to 6.00am or 11.00pm to 7.00am.
• Collaborating with care teams and adhering strictly to safety and behaviour support plans.

This is a meaningful and high-impact role suited to someone who is calm under pressure, emotionally intelligent, and committed to the wellbeing and development of vulnerable children.

About you

• You have professional experience supporting children with trauma, complex behaviours, or mental health challenges in residential or similar care environments..
• You are confident in following structured behaviour support and safety plans, with a strong understanding of child protection and crisis response.
• You are a strong communicator with excellent written skills, capable of completing detailed reports for legal and court-related purposes.
• Must hold a current driver’s license, reliable vehicle, valid NDIS Clearance and Working with Children Check.
• A minimum of Cert III/IV in Community Services, Youth Work, Social Work, or an equivalent qualification is preferred.

Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:

• We pay your Superannuation fortnightly to help grow your super balance faster
• Enjoy employee discounts on a wide selection of personal, healthcare products, mobility aids, and equipment from our social enterprise store.
• Access free, confidential counselling and support not only for you but also for your immediate family members through our Employee Assistance Program.
• Refer a friend to work at IAG and receive a referral bonus of up to $1,200.

Work with purpose
Are you looking for a rewarding career that makes a positive impact on people’s lives? Join us at Independence Australia Group to help thousands of Victorians living with disability and personal need lead fulfilling and independent lives.
Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.