Your Opportunity

As the Administration Officer for Water and Wastewater Services, you’ll play a key role in ensuring the smooth day-to-day operations of our Water Department while reporting to the Water Operations Support Officer. This position is ideal for someone with strong organisational skills, attention to detail, and a passion for delivering high-quality administrative support.

Term: Full-time

Hours of Work: 72.5 hours per fortnight

Pay Level: $2575.55 to $2996.06 per fortnight (Level 2-3), plus 12% superannuation and 17.5% annual leave loading

In accordance with Council's Enterprise Agreement and the relevant Award. Pay rate dependant on relevant skills and experience.

Employment Base: Warwick, Queensland

Applications Close: 11:59pm Tuesday 1 July 2025

About the Department

The Water and Wastewater Department works within the Infrastructure, Assets and Projects Directorate and reports directly to the Director Infrastructure, Assets and Projects with the directive to deliver on the water and wastewater obligations of Council, whilst providing a high level of customer service to the community. Council’s Water Team delivers the essential services of water and wastewater (sewerage) to the Southern Downs community. Water services starts at the source including the treatment and pumping of water, maintaining the network and providing water metering services. Wastewater services start with the property connection and includes maintaining the sewer network, managing pump stations and delivering wastewater treatment services at facilities across the region

What You Will Do

For full details of this position, please ensure you download the Position Description below.

The complete Key Responsibilities of this role can be found in the Position Description. These include (but are not limited to):

• Provide a wide range of administration support within the Water Department and assist with general enquiries related to water and wastewater service functions.
• Provide high-quality customer service to both internal and external customers, in person and over the phone.
• Manage purchase orders and reconcile invoices for the Water Department, ensuring compliance with relevant policies.
• Assist with monitoring and allocation of team tasks, such as Merit and ECM task lists, to ensure timely completion.

What You Will Need

To be considered for this role, you will need:

• The legal right to live and work in Australia
• A Class C (car) licence or greater is required in this role
• Highly developed interpersonal skills including the ability to build effective working relationships and provide excellent customer service to internal and external clients.
• Extensive office administration experience including strong written communication skills.
• The ability to develop a working knowledge of a diverse range of functions and tasks.
• High level keyboard skills and experience in current office computer programs.
• To be able to demonstrate your competence in relation to all of the Selection Criteria as detailed in the Position Description

What We Offer

At Southern Downs Regional Council, we know that that our people are our strength. With this front of mind, we provide a wide range of benefits and a holistic approach to supporting our employees, including:

• Competitive wages, conditions and allowances
• Salary packaging and remote area benefits available, which can significantly increase tax savings and take-home pay
• Discounted corporate health insurance plans
• Improved work-life balance opportunities, such as a 9-day work fortnight and consideration of other flexible work options
• Generous leave provisions including Special Family Leave, Cultural Leave and 17.5% annual leave loading
• Access to a wide range of health and wellness initiatives, including free, skin checks, flu vaccinations and wellness medicals, and discounted gym memberships
• Employee Assistance Program for staff and their families (24/7 access). This service includes counselling, financial coaching, nutritional support and legal referrals, as well as access to specialised wellbeing support for LGBTIQA+ individuals, First Nations people, and individuals experiencing domestic and family violence through dedicated helpline
• Opportunities for on and off the job personal and professional development (study assistance available in accordance with policy)

To view comprehensive details of our employee value offering, please click HERE. (Note when viewing this job vacancy through SEEK.com - you will be able to access this link once by clicking on the "Apply" button, or by visiting the job advertisement on our website at www.https://www.sdrc.qld.gov.au/council/careers-at-council/current-job-vacancies)

Further Information

For further information about this role and working for Southern Downs Regional Council, please refer to the documents below:

(Note when viewing this job vacancy on SEEK.com - the links to information below will only be available once you click on the "Apply" button. Alternatively, you can access them via the job advertisement on our website at https://www.sdrc.qld.gov.au/council/careers-at-council/current-job-vacancies).

• Position Description
• Join Southern Downs Regional Council (detailed employment information, including employee benefits)
• Our Values
• Living on the Southern Downs

If you have any additional enquiries in relation to this position, please contact Katrina Buckley, Water Operations Support Officer on 1300 697 372.

Apply Now!

At SDRC, we believe that diversity enriches our workplace, drives innovation, and leads to better outcomes. We welcome applications from qualified people of all backgrounds, ethnicities, genders and abilities, who have applicable working rights in Australia.

To apply for this opportunity, you will be asked to complete an online application form and provide:

• A short written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the selection criteria of this role (as outlined in the Position Description); and
• Your current CV or Resume.

When you are ready to begin your application, please click on the "Apply" button below to be taken to our online application portal. Please ensure you provide all of the information requested and that your application is lodged by the closing date (as shown above). Should you have any difficulty lodging your application online, please contact our People & Culture team on ph 1300 697 372 for assistance.

We look forward to receiving your application.

Southern Downs Regional Council – A Great Place to Work

What we do at SDRC is more than just a job to us. Whether it’s maintaining our clean water supply, keeping our parks and gardens beautiful, servicing our plant and vehicles, providing contemporary library services, responding to natural disasters or showcasing our region’s immense natural beauty and economic strength, every Council employee strives to make a real difference for our local community.

Few employers combine so many diverse disciplines (eg engineers, childcare workers, trades such as mechanics and plumbers, safety specialists, project managers, plant operators, finance experts, IT specialists and urban planners to name a few) in one organisation. At SDRC, we work together towards the same goal. By integrating a multi-disciplined workplace with collective ideas and skillsets, we provide unique opportunities for our people to develop and grow within their chosen career.

We are passionate about aligning business, community and government to achieve social, economic and environmental outcomes. We believe this is best realised when people are invested in the long-term outcomes of where they live and work. If this sounds like you too, then working in local government at SDRC may be right for you.