About Us

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our work focuses on:

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here.

About The role

As a Primary Care Support Officer at WA Primary Health Alliance, you'll play a key role in supporting the smooth operation of the Primary Care portfolio by providing high-level administrative and operational support to Senior Managers and their teams. You'll coordinate meetings, manage diaries, prepare agendas and minutes, and track key actions to ensure timely follow-up. You'll also have a key role in driving reporting and documentation processes and maintaining internal systems and updates on behalf of the portfolio. This role is ideal for someone who thrives in a fast-paced environment, has excellent organisational and communication skills and enjoys working collaboratively to support better health outcomes across Western Australia.

🔹Employment Type: Full-time Maximum term contract until 30th January 2026

🔹 Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid role)

🔹 Salary: Band 4 ($87k Plus 11.5% Superannuation)

Key tasks and responsibilities:

• Provide high-level administrative support to Senior Managers, including diary management, meeting coordination, and preparation of agendas and minutes
• Attend meetings to capture key actions, distribute notes, and track follow-ups
• Support the preparation and coordination of reports, presentations, and documentation for internal and external stakeholders
• Reconcile and process expenses, purchase orders, and other administrative tasks using initiative and discretion
• Maintain and update internal systems such as CRM and SharePoint, including data entry and content refresh
• Monitor and update intranet pages for the Primary Care team as directed
• Engage with stakeholders at all levels to clarify objectives, requirements, and deliverables
• Assist in tracking activity delivery and stakeholder engagement using WAPHA's corporate tools
• Prioritise and manage multiple tasks to ensure efficient and effective support across the Primary Care portfolio

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Demonstrated experience in a similar administrative or support role
• Proven ability to generate accurate agendas, minutes, and committee-related documentation
• Strong organisational skills with the ability to manage competing priorities in a busy environment
• High level of interpersonal and communication skills, particularly when working with senior stakeholders
• Ability to work independently, exercise initiative, and maintain confidentiality
• Proficiency in using information management and communication technologies, including Microsoft Office applications (Word, Excel, Outlook, etc.)
• Experience using CRM systems and intranet platforms is desirable
• Knowledge of or experience in the health industry is an advantage

What we offer

• Hybrid working arrangement that combines remote work from home with office presence in our modern Subiaco office.
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Professional development opportunities.
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.

Applications close 3pm Thursday 26th June 2025.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and police check upon request.