CK Recruitment are working with our Local Government Client to assist in the placement of aMayor and Councillor support officer. This is a temp assignment for approximately 3 months

Position:

As part of the Mayor & Councillor Support team, provide project, policy, research and administrative support to the Mayor and Councillors and Governance & Risk team. Ensure Councillor Requests are project managed from receipt to completion and responses are provided to the Mayor, Councillors and the community in a timely fashion. Ensure Councillor request for reimbursement are processed in a timely manner.

Essential Criteria

1. Research and analysis skills.

2. Judgement and capacity to think strategically develop creative solutions across a diverse range of Council issues and operations

3. Excellent skills in using office computer applications and the ability to adopt new technology

4. Well-developed organisational and problem solving skills with a capacity to undertake research

5. Excellent written and verbal communication skills with strong interpersonal, liaison and negotiation abilities including the ability to build and maintain respectful relationships with staff at all levels and with external entities

6. Ability to work under pressure and organise priorities to meet deadlines.

7. Demonstrated ability to deal with information with high sensitivity and confidentiality

8. Understanding of local government functions, issues and local government political structure

9. Strong customer focus with the ability to respectfully handle enquiries and resolve or refer complaints

10. Demonstrated organisational and interpersonal skills in an administrative support environment.

11. Excellent written and oral communication skills

12. Ability to prioritise work, work under pressure and meet strict deadlines.

DESIRABLE:

1. Experience in Local Government administration.

2. Experience in registering documents in ECM Dataworks.

KEY DUTIES, ACCOUNTABILITIES & RESPONSIBILITIES:

Provide project, policy, research and administrative advice and support to the Mayor and Councillors and Governance & Risk Team on a range of matters

Ensure Councillor services such as mail and information requirements are attended to including searching for Council Resolutions

Monitor Councillor inbox for requests and register requests in appropriate electronic document management system

Undertake tracking of Councillor Requests to ensure request are responded to in 10 working days

Liaise with Council staff to provide responses to request and track request in ECM Dataworks;

Create monthly reports of Councillor Requests

Coordinate reimbursement of expenses in accordance with the Councillor Expenses and Facilities Policy

Coordinate facilities in accordance with the Councillor Expenses and Facilities Policy

Create and manage correspondence on behalf of Councilors

Assist the Civic and Executive Support Manager as and when required

Assist in the effective delivery of administrative and research support services and projects for the Mayor and Councilors and ensure that all communication externally and internally is maintained and recorded in the appropriate way with a high level of customer service

Work as part of the Team supporting the Mayor and Councillors

Any other duties required to support the Civic and Executive Support group

If you believe you are suited to this position, please apply now with your resume and cover letter

Shortlisted candidates will be contacted