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Change Management Lead

WA Primary Health Alliance
Subiaco, WA
A$130,000-$140,000 p/a + 11.5% superannuation
Consulting & Strategy → Management & Change Consulting
Full-time
Hybrid

Posted 2 days ago


About Us

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our work focuses on:

  • Supporting general practices to deliver top-quality patient care.
  • Funding local primary health services tailored to community needs.
  • Connecting local services to simplify the health care system.
  • Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here.

About the role

Are you passionate about leading change that improves healthcare outcomes? WA Primary Health Alliance (WAPHA) is seeking a dynamic Change Management Lead to drive the successful adoption of national digital services, tools, and applications across Primary Health Networks (PHNs) and other participating organisations.

🔹Employment Type: Full-time Maximum term contract for 2 years (Possibility of extension)

🔹Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid role)

🔹Salary: Band 6 ($130k -$140k Plus 11.5% Superannuation)

Key tasks and responsibilities:

Lead a team of Change and Communication Specialists that work across multiple national service areas and projects

  • Design and implementation of tailored change management plans
  • Engagement with stakeholders across all participating organisations
  • Conducting change impact assessments and business readiness surveys
  • Development and delivery of targeted communication and engagement strategies
  • Development and maintenance of change or training content
  • Conducting post-rollout reviews that feed into continuous improvement
  • Drive for standardisation across change management and training initiatives through the development of standardised change models, methods, and tools
  • Plan and deliver national change management and training initiatives for digital services, tools, and applications which includes:
  • Identify and mitigate change-related risks across participating organisations
  • Monitoring and reporting on adoption progress and engagement across all change activities
  • Collaborate with Delivery Managers and the National Manager to align change activities
  • Ensure compliance with WAPHA policies, values, and safety standards
  • Promote a culture of inclusion, collaboration, and continuous improvement

About you

You are a strategic and people-focused change leader who thrives in complex, multi-stakeholder environments. With a strong foundation in change management principles and a passion for improving healthcare outcomes, you bring a proactive and collaborative approach to leading transformation. You're confident navigating ambiguity, influencing diverse stakeholders, and delivering structured change initiatives that drive adoption and engagement.

You have experience managing a team and leading change in mid-sized organisations, ideally within healthcare, digital services, or government-funded programs. You're skilled at translating strategy into action-designing communication and training plans, managing risks, and measuring success. You're also a natural team leader, capable of leading others while fostering a culture of inclusion, learning, and continuous improvement.

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

  • Tertiary qualification in primary or allied healthcare, computer science, business, or a related discipline, or equivalent practical experience
  • Experience in leading a small team
  • Demonstrated experience applying change management principles, techniques, and tools
  • Proven track record of leading and delivering change initiatives in mid-sized organisations
  • Strong facilitation and influencing skills to drive change and stakeholder engagement
  • Excellent communication, listening, and stakeholder management capabilities
  • Effective conflict resolution and negotiation skills
  • Analytical mindset with strong critical thinking and problem-solving abilities
  • Ability to perform under pressure and manage multiple client organisations
  • Collaborative team player with a commitment to inclusive and effective teamwork

What we offer

  • Hybrid working arrangement that combines remote work from home with office presence in our modern Subiaco office.
  • Commitment to employee development.
  • Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
  • Professional development opportunities.
  • Employee Assistance Program.
  • Additional paid parental leave.
  • Gifted paid day off during Christmas shut down period.
  • Annual $200 health and wellbeing reimbursement scheme.
  • All employees have access to LinkedIn Learning.
  • Study leave options available.
  • Option to purchase additional leave.
  • 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.

Applications close 11:59pm Wednesday 25th June 2025.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and police check upon request.


About WA Primary Health Alliance

Subiaco, WA, Australia

WA Primary Health Alliance is a peak health organisations working towards a better health system for WA’s future.

We are a planning and Commissioning body dedicated to building a robust and patient centred primary health and social care system to ensure improved health equity for all West Australians.

In early 2015 the Commonwealth Government awarded WAPHA the contract to operate WA’s three Primary Health Networks (PHNS) – Perth North , Perth South and Country WA.

The two key functions of the PHNs, which align with WAPHA’s vision, are:

Increase the efficiency and effectiveness of primary care services for patients, particularly those at risk of poor health outcomes

Improve coordination of care to ensure patients receive the right care in the right place at the right time.

Source: This is an extract from the company's own website.

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