Business Support & Administrative Officer
Wet Tropics Plumbing – Cairns, QLD

Join a growing, locally owned business where your organisation and people skills will shine!

Wet Tropics Plumbing is a trusted plumbing provider serving the Cairns region with reliable, high-quality service and a down-to-earth approach. We’re looking for a proactive and organised Business Support & Administrative Officer to be the friendly face and voice of our team.

About the Role
You’ll play a key role in keeping our operations running smoothly – handling customer enquiries, scheduling jobs, supporting our tradesmen, and keeping communication flowing across the team. This is a dynamic role ideal for someone who thrives in a busy environment, loves problem-solving, and takes pride in delivering top-notch support.

Key Responsibilities:

Handle incoming calls and emails with professionalism and care

Schedule and coordinate jobs for our plumbing team

Communicate clearly with customers and staff

Maintain accurate job details and reporting

Support daily workflows and adapt to changing priorities

What You’ll Bring:

Strong admin and communication skills

Ability to multitask and stay organised under pressure

Confidence working independently and making decisions

Experience with scheduling software and digital tools

A positive, team-first attitude and flexible approach

Bonus if you’ve worked in a trades or service-based business before!

Be part of a supportive, community-focused team that values honesty, reliability, and a job well done.

Apply now to join Wet Tropics Plumbing and make your mark in a role that really matters.