About us:

Homes Tasmania is building homes and creating opportunities for Tasmanians by delivering new social and affordable homes. We work with a range of agencies and sectors so Tasmanians can benefit from a resilient and diverse housing market that allows them to continue to improve their housing situation and all the opportunities that better housing makes possible.

Homes Tasmania is committed to investing in its people to ensure a sustainable and successful organisation through a positive workplace culture and highly capable employees . Find out how this role could work for you .

Period of employment / Hours:

Fixed term full-time day work (part-time hours may be considered by negotiation) commencing ASAP for a period of 2 years

• Please note: Other fixed term full-time and part-time vacancies, that may arise in the near future may also be filled from this selection process.

Location:

Homes Tasmania - Community Infrastructure, Property Maintenance - Hobart

Duties:

Primary Purpose / Focus :

As a member of the Community Infrastructure Unit’s Property Maintenance team, the Maintenance Scheduler plays a key role in coordinating and organising maintenance tasks to ensure the Homes Tasmania property portfolio is maintained to a high standard and that our responsibilities under the Residential Tenancy Act are met ensuring compliance with safety and regulatory standards. The role involves managing work orders, scheduling tradespeople and internal maintenance operatives, ensuring timely completion of repairs, and liaising between tenants, maintenance teams, and contractors.

This includes:

• Scheduling and prioritising maintenance works utilising scheduling software.
• Liaising with tenants, contractors, maintenance operatives and internal maintenance teams
• Monitoring and tracking maintenance requests including emergency works, ensuring timely completion of works.
• Raise work orders, coordinating contractors, maintenance operatives and suppliers to ensure effective resource and supply management.
• Use initiative to provide options and solutions to address maintenance scheduling issues making sure works are completed within timeframe.
• Identify any potential maintenance trade resource issues or risks providing mitigation strategies.
• Contribute to improved data quality through continual monitoring of Housing Management System updates from contractors and maintenance operatives reporting any issues to the Contract Management team.
• Monitor compliance and quality assurance and control reporting any issues to the Contract Management team.
• Monitor work health and safety protocols and ensure contractor compliance.
• Assist with maintenance program delivery providing advice and support to maintenance teams around availability and performance of trade resource.
• Deal with tenant enquiries and any issues relating to non-access or Right of Entry.
• Establish relationships with tenants adopting a proactive approach to on-going maintenance works and tenant satisfaction in line with the broader objectives of Homes Tasmania.
• Support the development of operational processes and systems as they relate to internal maintenance service delivery.

Skills and experience :

Selection criteria includes:

• Demonstrated experience in scheduling trade works coupled with associated administration, with the proven ability to investigate and provide solutions to complex scheduling issues including multi-trade works.
• Sound understanding and advanced proficiency in the use of Microsoft Office suite, scheduling software and computer systems as well as experience using property management software, maintenance management tools and systems, or scheduling systems to track work orders, schedule appointments, and manage records, exercising strong attention to detail to ensure that work orders are accurately recorded.
• Robust understanding of the complexities of coordinating various tradespeople, contractors, and tasks while managing tenant expectations and ensuring adherence to the Residential Tenancy Act timeframes, coupled with proven understanding of work health and safety protocol and working within prescribed policies and framework.
• Note : - Please refer to the Statement of Duties for ALL the selection criteria of this position.

Desirable Requirements:

• Current Driver’s Licence

Essential Requirements:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

• 1. Conviction checks in the following areas:
• a) crimes of violence
• b) sex related offences
• c) serious drug offences
• d) crimes involving dishonesty
• e) serious traffic offences (If Driver's License is an Essential Requirement )
• 2. Identification check
• 3. Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

Statement of Duties (PDF) : 531903 Maintenance Scheduler Band 5 (April 2025) HAHSA.pdf

Statement of Duties (Word) : 531903 Maintenance Scheduler Band 5 (April 2025) HAHSA.docx

APPLICANT GUIDE:

Homes Tasmania - Applicant Guide January 2023.pdf

Homes Tasmania - Applicant Guide January 2023.docx

*** Prospective applicants please note: ***

• All prospective or interested applicants to this position are strongly encouraged to contact Wendy Parfitt (contact details below) for further information about the position, and clarification about the specific written requirements of your application .
• Also refer below on 'How to apply'

For more information:

Name: Wendy Parfitt

Email: [email protected]

Phone: (mob) 0404 666 798

*****************************************

How to apply:

Your application to the vacancy must be submitted as a Short Form Application (SFA)

SFA consists of a maximum two-page written application plus a resume.

SFA Frequently Asked Questions (FAQs) for Applicants : SFA Applicant FAQS Jan 2023.docx

Online applications are preferred - please click the blue 'Apply Now' button.

If you apply online: - Please DO NOT send a hard copy application as well. - You do not need to upload an Application for Employment form.

- OR -

If you have any difficulty accessing/using the online application process please email your application documents (preferably combined as 1 word or pdf document only) AND a copy of the application form (below) to : [email protected]

Application for Employment (Word).docx

Application for Employment (PDF).pdf

Visit us at : Homes Tasmania or on Facebook

Building homes, creating communities.