SESS is a fast-growing business in the healthcare and technical services space, known for delivering high-quality, compliant, and customer-focused solutions. As we scale, we’re investing in a Contracts Manager to join our Finance team and take control of contract renewal workflows, commercial oversight, and cross-functional collaboration.

The Role
This is a strategic and commercially focused role within the Finance team. The Contracts Manager will oversee the full lifecycle and renewal process of customer service contracts and supplier agreements. You’ll be responsible for ensuring all recurring agreements remain profitable, compliant, and aligned with company goals—while supporting collaboration across Sales, Operations, Service, and Compliance.

Key Responsibilities

Contract Management & Renewal

Manage and oversee the renewal lifecycle of all recurring service contracts and supply agreements.

Draft, review, negotiate, and finalise contract amendments and extensions with suppliers and customers.

Maintain a centralised contract register, tracking renewal dates, obligations, and milestones.

Ensure timely renewals and continuity of key contracts across the business.

Work closely with internal stakeholders to confirm contractual obligations and service performance are being met.

Financial Analysis & Cost Optimisation

Analyse contract performance, particularly profitability of recurring service agreements.

Identify cost-saving opportunities during renewals and supplier negotiations.

Align contract pricing with business objectives, in partnership with Finance and Operations.

Provide insights and reporting on trends, risks, and optimisation opportunities.

Risk Management & Compliance

Ensure contracts meet all legal, regulatory, and ISO 9001 standards.

Work with Compliance and Legal support to assess contract risks and maintain documentation integrity.

Actively mitigate commercial risk through strong review and negotiation practices.

Collaboration & Internal Engagement

Work closely with Sales during customer contract negotiations and renewals.

Partner with Service, Technical, and Store teams to ensure delivery against contract terms.

Take ownership of a Standards Committee, facilitating meetings and following up on actions.

Engage directly with the Finance team for pricing strategy, cost tracking, and reporting.

About You

Background: Legal, commercial, or finance experience with contract oversight responsibilities.

Industry Experience: Preferably from a service-based, technical, or healthcare industry.

Renewals Expertise: Demonstrated experience managing contract renewals and recurring agreements.

Excel Proficiency: Confident in using Microsoft Excel for analysis, modelling, and reporting.

Negotiation & Risk: Skilled in identifying and mitigating commercial risk during negotiations.

Collaboration: Experienced working cross-functionally across Sales, Service, Operations, and Compliance.

Organised & Detail-Oriented: Strong attention to timelines, accuracy, and compliance requirements.

System Literacy: Experience with contract/CRM systems such as Simpro is advantageous.