Lead Residential Care with Purpose and Impact ✨

Traralgon Location | Full Time | Ongoing

Are you a compassionate and dynamic leader with experience in residential care? Do you want to make a meaningful impact by guiding a team dedicated to providing therapeutic, trauma-informed care?

This is your chance to lead a skilled team in a role that combines strategic leadership with day-to-day operational excellence — and change the lives of young people in need across Traralgon and beyond.

Why This Role Stands Out

At Junction Support Services, we go beyond care — we create safe, nurturing environments that empower young people to heal, grow, and reconnect with their communities. 🌱

As our Team Manager – Residential Care, you'll ensure the delivery of high-quality care that reflects our values, providing leadership to a team working with young people who have experienced trauma, mental health challenges, and/or intellectual disabilities. You’ll foster an inclusive culture, build strong connections, and lead by example to guide young people towards their best futures. 💡

What You’ll Be Doing

Leading and supporting a dedicated team to provide safe, high-quality residential care for young people

Ensuring the day-to-day operations of the Residential Care house run smoothly and effectively

Promoting therapeutic, strengths-based care approaches and embedding them into everyday practices

Collaborating with case managers, external partners, and your team to develop and implement care plans that meet the young people’s goals and aspirations

Driving team development, professional growth, and creating a positive, values-led team culture

Actively contributing to program development and continuous improvement initiatives

What You Bring

A relevant tertiary qualification in Social Work, Community Services, Disability, or similar fields

Strong leadership experience, including the ability to manage and support a team in complex care environments

Deep understanding of trauma-informed care, strengths-based approaches, and person-centred practice

Ability to assess risks, manage challenging situations, and provide crisis support

Excellent communication and interpersonal skills with a non-judgmental, empathetic approach

A proven track record of fostering strong relationships with internal and external stakeholders

Why Join Junction Support Services?

We believe in supporting our leaders with the tools, resources, and flexibility to thrive. That’s why we offer:

🌴 5 weeks annual leave
💰 Salary packaging to increase your take-home pay
📚 $500 or 50 hours pro rata for professional development
🧠 Regular supervision and clinical debriefing
👶 Paid parental leave + wellbeing support

Ready to take the lead in a role that offers real impact and purpose?
Apply now and help us build stronger futures for young people in our care.

How to apply:

Visit our website, https://junction.org.au/careers/ to download the full application pack which outlines the application procedure.

Applications will only be accepted when sent to [email protected]

Your application must include:

Cover Letter

Resume

Statements addressing each of the selection criteria points (found in the application pack)

Submit your full application via email to [email protected]

Applications close: 10am, Friday 20 June 2025

For more information or queries, please contact Sharlet Scammell, People and Culture Administration Officer, on 02 6043 7400 or email [email protected]

Junction Support Services is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identified as LGBTIQA+.