About the role

This is a full-time position located in Allenby Gardens, SA 5009, assisting the Service & Accounts team at BRC in SA. As the Service & Accounts Support Officer, you will play a vital role in providing administrative and customer service support to ensure the efficient delivery of the company's services.

What you'll be doing

Processing and maintaining customer account records and information

Assisting with the preparation and distribution of invoices and statements

Responding to customer inquiries (telephone and emails) and providing support to resolve issues

Coordinating the scheduling and logistics of service appointments

Maintaining accurate records and documentation

Providing general administrative support as part of the Service & Accounts team

Collaborating with the manufacturing/repairing and managerial staff to ensure seamless service delivery

What we're looking for

Proven experience in a customer service and administrative support role, preferably within a client-facing environment

Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills to interact with customers and colleagues

Proficient in the use of Microsoft Office suite, particularly Excel, Word and Outlook

Attention to detail and a commitment to accuracy in data entry and record-keeping

A team player with a positive attitude and the ability to work collaboratively

What we offer

At BRC in SA, we are committed to fostering a supportive and inclusive work environment that enables our employees to thrive.

Supportive team culture - Join our collaborative and supportive work environment.

Diversity of Tasks - This dynamic role provides a mix of admin, customer interaction and collaboration.

Opportunity for growth - Challenge yourself to grow and develop professionally.

Convenient Location - Based on Port Road between Adelaide and the Beach Front, in the western suburb of Allenby Gardens.

About us

BRC in SA is a leader in providing repairs of blinds services in South Australia, with a strong reputation for delivering exceptional customer service. Our mission is to empower our clients to achieve their goals through innovative solutions and dedicated support. As an employer, we are committed to creating a dynamic and collaborative workplace where our employees can reach their full potential.

If you are passionate about providing excellent customer service and are looking to join a dynamic team, we encourage you to apply for this exciting opportunity.