�� Join Enrich Abilities as a Rostering Consultant ��

We’re looking for a Rostering Coordinator to join our passionate team at Enrich Abilities, where every day is an opportunity to make a real impact.
As a Rostering Consultant, you’ll be at the heart of our operations – the key link between our dedicated direct support staff and the people we support through NDIS and Aged Care programs.
�� Your Role Will Include:

• Creating and managing rosters that align with staff availability, award requirements, and individual care needs
• Handling scheduling-related communications and changes
• Supporting staff during shifts and ensuring service delivery runs smoothly
• Keeping participants and their families informed about changes to their services
• Working collaboratively with our Care Team Manager to address workforce needs
• Helping with the intake process for new clients
• Maintaining positive relationships with internal and external stakeholders

�� What You’ll Bring:Essential:

• Experience in a scheduling or rostering role
• Strong time management and the ability to stay calm under pressure
• Excellent communication skills – great phone manner is a must!
• A balance of admin know-how and customer service skills
• Tech-savvy with Microsoft Office and quick to learn new systems
• A team-first attitude and natural problem-solving abilities

Desirable:

• Cert III in Individual Support, Disability, Mental Health, Aged Care, or Community Services
• Experience in NDIS or with the SCHADS Award is a bonus

✅ You’ll Need To Have (or be willing to get):

• Working With Children Check
• Valid NDIS Worker Screening Check
• COVID-19 vaccination (per government guidelines)
• Current Driver’s Licence
• Australian work rights

At Enrich Abilities, we value inclusion, compassion, and service excellence. If you're ready to take on a meaningful role where your coordination skills make a difference every day - we’d love to hear from you.

Apply now and be part of a team that truly cares.