About the role

Tennant Creek Women's Refuge is seeking an experienced Case Worker to join our team in Tennant Creek, Northern Territory. This full-time role will be responsible for providing comprehensive support and case management to women and children residing in our refuge. You will be part of a close-knit team dedicated to empowering and advocating for vulnerable individuals in our local community.

What you'll be doing

Conduct intake assessments and develop personalised support plans for women and children

Provide crisis intervention and emotional support to refuge residents

Assist clients in accessing housing, financial, legal, and other essential services

Advocate on behalf of clients to ensure their rights and needs are met

Collaborate with local service providers and government agencies to coordinate wrap-around support

Maintain accurate client records and case notes

Contribute to the development and review of organisational policies and procedures

What we're looking for

Experience in case management or direct service delivery in the community services sector

Demonstrated understanding of the complex issues facing women and children experiencing homelessness and/or domestic violence

Excellent communication, interpersonal and problem-solving skills

Ability to work collaboratively within a team and across different organisations

Empathetic, non-judgmental and culturally sensitive approach

Current driver's licence and willingness to travel locally as required

Cert 3 in Community Services or equivalent - or willing to obtain

What we offer

At Tennant Creek Women's Refuge, we are committed to supporting our employees and providing a positive work environment. We offer competitive remuneration, salary packaging, generous leave entitlements, and ongoing professional development opportunities. You will also have access to our employee wellbeing assist program, which includes counselling and stress management services.

About us

Tennant Creek Women's Refuge is a not-for-profit organisation that has been providing crisis accommodation and support services to women and children in the Tennant Creek region for over 20 years. Our mission is to empower and advocate for those experiencing homelessness, domestic violence, and other complex social issues. We are proud to be a vital part of the Tennant Creek community and to make a meaningful difference in the lives of our clients.

If you are passionate about making a positive impact and want to join a dedicated team, we encourage you to apply now.