Glass Half Full

The best people to work with and for are optimists. The kind of people-people that people-people like to be around. So, if you’re the kind of person everyone else looks forward to coming to work with, being at work with, who makes customers feel like friends and knows how to run a seamlessly functioning (but always learning) team, then we’d love to meet you.

About Winnifred’s Team Home

The lower ground floor of Winnifred’s is a dedicated staff-only space, thoughtfully designed for comfort and functionality

Private back garden courtyard for staff

Large personal app-controlled lockers

Inviting break area with a modern kitchen, including a double fridge, dishwasher, and ample storage space

Convenient onsite laundry facilities for staff use

Elegant, bespoke staff attire by designers Shilo Engelbrecht and Lydia Pearson

Why work for us?

Unparalleled access to 14,000+ bottles from more than 63 celebrated growers and Grand Marque houses

Grow your wine and food knowledge through hands-on training with leading industry figures and the growers themselves

Staff kitchen stocked with quality coffee, a selection of teas, and light snacks

Enjoy a 38-hour work week with a strong emphasis on work/life balance

Your time is valued—overtime and public holidays are always compensated

The Role

You are an enthusiastic and capable hospitality professional ready to take the next step in your career by supporting our Bistro Manager in delivering an exceptional guest experience. At Winnifred’s on Arthur, you will help lead daily operations in a venue devoted to celebrating grower Champagne and French-inspired cuisine.

As the Bistro Supervisor, you will support the Bistro Manager in overseeing the front-of-house team, maintaining high service standards, and ensuring the smooth day-to-day functioning of the bistro. Your collaborative mindset, attention to detail, and strong communication skills will be essential in creating a warm and welcoming environment for both our guests and our team.

About You

To succeed in this role, you should be a dynamic and experienced front-of-house professional with the following qualifications and skills:

Previous experience in customer-facing retail or hospitality, ideally in a wine-focused environment.

A strong interest in champagne, wine and premium food & beverage experiences.

Deliver warm, attentive service that embodies Winnifred’s values.

Exceptional organisational skills and attention to detail.

Warm, professional communication skills—both written and verbal.

Ability to multitask in a fast-paced, guest-facing environment.

Collaborative spirit and team-first mindset.

Available to work evenings and weekends as required by the schedule.

Certifications: Responsible Service of Alcohol (RSA), Food Safety Card, and First Aid Certification (desirable)