About the role

Family Services Australia (FSA) is seeking a motivated and energetic Regional Employment Coach (REC) to facilitate and encourage Workforce Australia participants to develop and enhance their independence, employment, social and life skills. The position will be supporting the region, based from Redbank Plains.

Working within FSA’s Integrated Employment Service Model framework, the REC will assist Employment Coaches and participants across multiple locations, filling in at sites on an as need basis due to planned and unplanned staffing vacancies. Our sites in the Wivenhoe region include Redbank Plains, Springfield, Lowood, Fernvale, Toogoolawah and Goodna.

The REC will assist with the continued growth of FSA site/s, which are shared with FSA Disability Employment Services at a number of sites and works with the FSA Health and Wellbeing Service Stream to build participant capacity.

Skills and experience / essential criteria

Demonstrated Values-Based employment history and approach showing Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity;

Minimum of 1-3 years’ experience in employment services;

An understanding of the issues/challenges facing participants and employers;

Knowledge of local community agencies and the ability to identify and coordinate a range of appropriate services for participants;

Strong communication and interpersonal skills with demonstrated exposure to challenging conversations with participants, stakeholders and employers;

Ability to demonstrate self-reflection, resilience, and accountability within a dynamic case management role; and

Excellent prioritisation and time management ability with a strong resilience, self-reflection and calmness when working in a dynamic target driven environment.

Due to the nature of our customers' employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver's license. All successful candidates will be required to obtain a Police clearance, relevant working with children/vulnerable people clearances and hold a current Drivers Licence.

About the business

Family Services Australia (FSA) is a not-for-profit organisation offering a range of supportive and collaborative services for children, adolescents, and adults across six integrated service streams.

FSA is at an exciting time in its evolution as a leading Not for Profit (NFP) community service provider in Australia, expanding our Employment Services and Mental Health Support Services across the Ipswich, Gold Coast and Tweed regions.

We offer a unique continuity of care experience with multi-disciplined practice leaders and subject matter experts, where our whole Family Services team embody our core values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity, for Safer Children, Stronger Families. Keeping our staff and clients Safe, Well, Strong, and Connected.

Benefits

Annual Training, Learning and Development Plan;

Charity Salary Packaging A$15,900 tax free;

Receive Paid Family Days at Easter and Christmas that don’t affect your leave entitlements;

Supervision De-briefing and Employee Assistance Program (EAP);

Ongoing focus on learning and development through our Quarterly Community Support Framework (CSF) 360-degree appraisals

Company mobile phone and laptop;

Enjoy a professional, community-focused and supportive values-based team culture and;

Remuneration based on your qualifications, skills, experience and value-add.

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

If you are committed to achieving this exciting opportunity, please forward an up to date resume, cover letter and address the essential criteria.

Early applications are encouraged.

For any initial inquiries please contact Chelsea Harvey, HR & Recruitment Consultant on 0437 029 058 or email [email protected]

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.