Seeking an Employment Coach - Empower others to succeed!

Are you passionate about helping people find meaningful work? We’re looking for a dedicated Employment Coach to support job seekers in achieving their career goals. If you’re ready to make a real impact and be part of a passionate, supportive team, we want YOU!

About the Role…

As an Employment Coach, you’ll provide job search, resume assistance, interviewing coaching and workplace readiness support. You’ll work closely with individuals facing barriers to employment, helping them gain confidence and secure sustainable job.

Role Responsibilities:

Assess individual’s needs and create tailored pathways to employment

Performance focused and work to individual targets and KPI’s

Participant support and coaching

Job search, resume and cover letter support

Interview coaching

Assist participants develop soft skills

Identify and coordinate referrals to internal and external supports

Case management and documentation

Continuous improvement and professional development

Maintaining strong relationships with customers and employers / community partners

What we’re looking for:

Understanding of trauma-informed practice and its application in employment services

Experience in Employment Services, recruitment or career coaching

Knowledges of job market trends and workplace expectations

Ability to identify barriers to employment and develop solutions

Ability to identify and secure opportunities for participants with person centred approach to support them achieving their individual life goals within their community by supporting them into sustainable employment

Ability to support each individual of any age / race etc

Knowledge of resources and community programs available to individuals with disabilities

Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively

Strong case management and time management skills to prioritise and handle a caseload of participants

Ability to maintain accurate and confidential records and manage reporting requirements

A positive, proactive attitude with a strong commitment for supporting individuals and disabilities in achieving employment goals

Strong ethical standards and commitments to maintaining confidentiality and participant dignity

Passion for making a positive impact

Why you’ll love working for us:

Rewarding work that changes lives

Supportive and dynamic team environment

Opportunities for professional growth

Paid Annual Family Days at Easter and Christmas (5 additional paid days per year)

Annual leave loading 17.5%

87.7% employee satisfaction

Professional development and training opportunities

Corporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworth's)

About Family Services Australia (FSA)

Family Services Australia is a non-for-profit organisation that has been servicing the Illawarra region since 1992. We are a leader in trauma-informed practice, offering a range of services including Early Intervention, Child, Youth & Family, Domestic & Family Violence, Intensive Family Preservation and Health & Wellbeing which provides psychology, diagnostic assessment, peer support, mental health support and counselling.

FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.

FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritising self-love, self-care and balance.

If you are committed to achieving this exciting life and career opportunity in joining our family@work, please ‘Apply Now’ by submitting a current resume, cover letter and address the selection criteria.

Early applications are encouraged!

For any initial inquiries please contact Chelsea Harvey, HR & Recruitment Consultant on 0437 029 058 or email [email protected]

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.