Employment Term: Full-time, max term until 30 June 2026 with the possibility of extension

Location: Based at Labrador

Remuneration: $85,114.93 + 11.5% super + NFP salary packaging

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a Case Worker, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

We are currently seeking 2 team players to join our Gold Coast Homelessness Service providing case management to families experiencing homelessness.

UnitingCare are seeking persons to complement our existing team and support us with our work to support families with children experiencing homelessness in short term, emergency accommodation.

The position offered is fulltime and Max term until 30th June 2026 and is based in Labrador, Gold Coast, flexibility of hours between 7am and 7pm. There is a possibility that these contracts will be extended beyond June 2026.

The successful applicant will have experience as a case worker with people experiencing homelessness, including rough sleepers. They will be competent in identifying and understanding risks posed to children, how to respond to effectively safeguard children, an understanding of DFV, mental health and AOD’s, the complexities within these presentations and how to create case plans that support families towards autonomy and stable housing.

What makes a difference for us?

Ideally you have 2 years’ experience of paid or volunteer work with people experiencing homelessness and a subsequent sound understanding of the contributing factors of homelessness.

You must have excellent verbal communication skills that enable you to assess needs accurately and extensively as well as transferable written communication skills to accurately document engagement and provide advocacy to external stakeholders.

You must have a tertiary qualification in human services, community services, Youth Services or related field.

A high level of competence with technology is also required..

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. or their safety.