Candidate and Client Success Lead
Part-Time or Flexible | Perth CBD

If you’ve been in recruitment for a while and know your strength is working with people—solving problems, building relationships, and making things run better—this might be the one for you.

We’re looking for someone to take ownership of contractor and client relationships. Someone confident engaging with stakeholders, improving delivery, and making sure our contractors are supported throughout their time with us. You’ll be focused on outcomes and proactive in how you work.

Why this role?
This role is all about people. It's about building and maintaining strong relationships with the contractors we place and the clients we support—making sure they’re heard, supported, and set up to succeed.

You might be having coffee with a project engineer one day, and the next you’re out in a workshop dropping off PPE and checking in with one of our boilermakers. You need to be just as comfortable in the boardroom as you are on the ground.

You’ll be the person they trust to get things sorted, provide clarity, and keep communication flowing. It’s about high-quality service, being present, and using those connections to uncover new opportunities and improve how we operate.

If you’re someone who naturally builds strong relationships and sees what needs doing before being asked, you’ll thrive in this role.

We’re open to part-time or flexible hours. If you’ve got the experience and know you can make an impact, we’re open to how that looks.

What the role involves

Account Management

Meet regularly with line managers, HR, and technical leads

Solve problems and respond to queries quickly and clearly

Work with the delivery team to improve service and anticipate issues

Understand upcoming project needs and workforce planning

Feed insights back into the leadership team to strengthen operations

Contractor Engagement

Be the point of contact from onboarding through to exiting

Check in regularly—on site, on the phone, or over a coffee

Help resolve issues with host companies when needed

Support onboarding—medicals, flights, inductions, compliance, PPE

Keep internal systems up to date and accurate

Provide feedback to the recruitment team

What’s in it for you?

Make the role your own—it’s a new position and we’re open to ideas

Flexibility—part-time and non-standard hours welcome

Stay in recruitment without being tied to a standard desk role

No red tape—we’re privately owned and move quickly

Supportive team, well-resourced delivery

CBD office, a few minutes from the train station

What we’re looking for

Solid recruitment experience (agency or internal)

Background in technical recruitment preferred

Understanding of WA’s resources and energy sectors

Someone who genuinely enjoys working with people

Outcome-driven, proactive, and clear communicator

Comfortable navigating between corporate and site environments

Attention to detail, good judgement, and the ability to work independently

Who are we?
TSS, founded in 2018, is a technical recruitment company with offices in Perth and Europe. We recruit across the resources, energy, renewables, chemicals, and infrastructure sectors. Over 90% of our business comes from repeat clients because we get the job done properly and don’t overcomplicate things.

We’re selective about who we bring into the business. Most of our team have been with us from day one, and a fair few have worked in the field themselves. We don’t recycle bad habits and expect different results just because someone’s wearing a TSS shirt.