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Roster Coordinator - Home and Community

Bolton Clarke
Kelvin Grove, QLD
A$28.93 p/h + superannuation and salary packaging
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 4 days ago


About Us

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

We’re currently looking for a Roster Coordinator to join the team, based in our flagship Kelvin Grove office. Apply Now!

This is a permanent full-time position, working on a fixed roster, with hours Monday to Friday, 8am-4pm. The role will be responsible for producing the roster for a multiple disciplinary workforce across Home and Community Services, ensuring that resourcing meets client demand for service delivery and maximise the effectiveness and efficiency of the operations.

Our Roster Coordinators need to take a commercial view, to enable an effective balance to be achieved between optimising staffing efficiency and maximising staff satisfaction. This role will work collaboratively with key stakeholders to ensure rosters reflect resource needs and meet service delivery demands.

‘A week in the life’

  • Produce and maintain all staff rosters to enable an effective balance to be achieved between optimising staffing efficiency and maximising staff satisfaction.
  • Identify and actively manage any foreseeable capacity gaps to ensure service delivery is optimised.
  • Ensure the roster is completed and available to staff in a timely manner that meets multiple Enterprise Agreement requirements.
  • Effectively coordinate both planned and unplanned leave of staffing resources.
  • Undertake administrative activities related to managing the roster, including but not limited to inputting and updating staff details and attendance preferences.
  • Audit actual staff attendance against the planned roster and alert the relevant stakeholder of discrepancies.
  • Review the roster against set performance targets and recommend actions and strategies to key stakeholders to improve performance and overall efficiencies.

What do we need from you?

  • The ability to interpret and understand multiple Enterprise Agreements.
  • Well-developed problem-solving skills relevant to dealing with shift or roster allocation scenarios.
  • Exceptional organisational and time management skills.
  • Experience gained in a similar role including the navigation of multiple platforms.
  • Highly developed communication, both written and verbal, and interpersonal skills.
  • Confidence in decision making within a fast-paced environment.
  • Intermediate computer literacy (MS Office).
  • Up-to-date Flu vaccinations (or willingness to obtain).
  • Covid-19 Vaccination.
  • Police Check (valid within the last 3 years or willing to obtain).

Why should you join Bolton Clarke?

  • $15,900 Salary packaging + $2,650 meal and entertainment allowance
  • Work in a positive environment with a dedicated and supportive team.
  • Commitment to supporting your professional development.
  • Work/Life Balance
  • Private Health Insurance Discounts
  • Employee Assistance Program
  • Free Annual Flu Vaccinations

Apply today!

Our application process takes less than 10 minutes. Click APPLY NOW or if you have further queries about this role, please contact Ashley via e-mail at [email protected].


About Bolton Clarke

Townsville, QLD, Australia
Healthcare & Medical
5001-10000 employees

Bolton Clarke is Australia’s largest independent not-for-profit aged care provider.

We are dedicated to enabling, celebrating and supporting the health, happiness and wellbeing of older people.

We work together with our customers and their families to provide holistic, best-practice care that evolves as needs change.

Our exceptional teams support more than 130,000 people to live independently at home for longer, and across our 43 retirement living villages and 88 residential aged care communities.

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