About Us

At Black Market Coffee , our mission is to spark relationships by bringing people together over coffee. We are more than just a coffee company; we're a community. Starting from humble beginnings in a Sydney garage in 2010, our founders Angus and Jess built BMC with a mission to create connections and foster a positive environment for everyone involved. Today, our community spans across Australia, and we're passionate about supporting each other while delivering exceptional coffee.

Position Overview

We’re seeking a knowledgeable and passionate Assistant Manager to work in our retail team in Thirroul. In this role, you will work with and mentor staff and be the face of our business. You will work barista shifts and uphold the product quality to the highest standard.

Team Player Skills

Passion for working in a small tight team

Communicating well

Participating in staff get togethers

Coffee Skills Required

High level barista skills

Fast paced espresso and milk service

Customer Service Skills Required

Exceptional hospitality skills

Casual but professional service approach

Ability to express knowledge on coffee flavours and profiles

Make coffee and bean recommendations to customers

Key Responsibilities

On Bar Shifts

Perform quality barista/back bar shifts for 30-38 hours each week, executing the SOPs to a high level

Participate and engage in informative training sessions

Mentoring and Support

Provide ongoing mentorship and guidance to staff, addressing their specific challenges and helping them develop their skills.

Foster a supportive and encouraging learning environment, promoting growth and confidence in coffee preparation.

Marketing

Particiapte in content shoots and provide feedback on the brand

Work with the ops manager to develop new business in the neighbourhood

Customer Interaction

Demonstrate excellent customer service and professional interaction during shifts.

Address any feedback or questions from staff with professionalism and expertise.

Operational Support

Support the development of internal training initiatives and contribute to overall team development.

Qualifications

Proven experience as a specialty coffee barista with a strong grasp of coffee preparation and customer service.

Experience in training or educational roles is highly desirable.

Excellent communication and presentation skills, with the ability to engage diverse audiences.

Strong organisational skills and the ability to tailor training to different skill levels and needs.

Passion for coffee and a commitment to sharing knowledge with others.

Physical Requirements

Ability to stand for extended periods and lift up to 12kg ( a box of coffee or crate of milk).

Capable of managing the physical demands associated with training sessions and café environments.

What We Offer

Opportunity to move into another position in the company in the roastery or training departments

A supportive and energetic work environment in Marrickville.

Opportunities for professional growth and development.

Plenty of epic coffee

The chance to play a key role in shaping the future of two inspiring brands.

If you love sharing your passion and knowledge of coffee with people we’d love to hear from you! Apply today to join our team and help us spread the joy of Black Market Coffee.

How to Apply

Please send your resume to [email protected]. Tell us why you're excited about this role and how your values align with our mission and vision.