Are you an energetic leader who can inject fun and personality into a venue whilst maintaining professionalism and getting the job done? Do you thrive in a fast-paced environment and have a genuine passion for delivering great coffee and food and even better service? This is the job for you.

About Us

Located in the centre of Richmond, our café is a local favourite known for its outstanding specialty coffee, seasonal breakfast and lunch menu, and vibrant, locally-focused vibe. We take pride in quality, consistency, and cultivating a welcoming space for locals, regulars, and newcomers alike.

The Role

As Venue Manager, you’ll be at the forefront of delivering standout service, building a high-performance team, and shaping the guest experience. You will lead a passionate front and back-of-house team to deliver an exceptional customer experience every day. You’ll be responsible for all aspects of operations—from rostering and stock management to mentoring staff and refining service standards. This is a hands-on leadership role, ideal for someone who loves being on the floor and setting the tone for a warm, high-energy service culture.

What You’ll be Doing

Lead day-to-day operations with professionalism and care

Recruit, train, and inspire a motivated and friendly team

Develop a high-performing, motivated team through strong leadership and training

Manage budgeting, stock control, labour efficiency, venue profitability and supplier relationships

Maintain impeccable quality across coffee, food, and service

Drive operational improvements and team performance

Collaborate on menu ideas, events, and local community engagement

What We’re Looking For

At least 4 years of experience as a Café, Restaurant or Venue Manager

Strong barista skills and deep knowledge of specialty coffee

Natural leader with exceptional communication skills

Highly organised with a focus on detail and customer satisfaction

Experience with ordering, rostering, and basic financials

Ability to work weekends and lead from the front

What You’ll Get

A respectful and supportive team culture

Creative input into the venue’s direction and service style

Stable hours and a true work/life balance (no night work)

Competitive pay + performance-based bonuses

You’ll have the backing to help you succeed in every aspect of the role.

Ready to Lead?
If you’re ready to bring energy, leadership, and a love for great coffee and food to a café that values its people and customers all while maintaining great work/life balance, we’d love to hear from you.

Click Apply Now and include your CV and a short cover letter introducing yourself.