Optical Assistant
Specsavers
Posted 10 days ago
About the role
Join the team at Specsavers Bentleigh as a full-time Optical Assistant. In this role, you'll be responsible for providing exceptional customer service and supporting the delivery of quality eye care. Working within a friendly and collaborative environment, you'll play a key part in the success of this leading optical retailer. With training given throughout your career, you'll have the opportunity to become a trainer or store leader as you progress.
What you'll be doing
Greet and welcome customers in a friendly and professional manner
Assist customers with frame selection, measuring, and adjustments
Accurately process health insurance transactions
Work alongside our Optometrists to ensure our customers health needs are catered for
Provide information about products, services, and promotions
Collaborate with the team to deliver a seamless customer experience
Undergo ongoing training to develop your optical, customer service and leadership skills
What we're looking for
Previous experience in a customer service or retail role
Strong communication and interpersonal skills
Excellent attention to detail and problem-solving abilities
Willingness to learn and develop your optical knowledge
Ability to work effectively as part of a team
Flexible and adaptable to changing priorities
What we offer
Competitive salary and performance-based bonuses
Comprehensive training and development opportunities
Flexible work arrangements and a positive work-life balance
2 Free pairs of glasses per year
Supportive and collaborative team environment
About us
Specsavers is a leading global optical retailer, known for its commitment to providing high-quality eye care and eyewear. With a focus on innovation, customer service, and community engagement, we are dedicated to helping people see and look their best. J
Apply now for this exciting opportunity to become an Optical Assistant at Specsavers Bentleigh.
About Specsavers
Today, the Specsavers Partnership enjoys global success. With more than 1,700 stores and in 10 countries, we are the world’s largest optical retailer. Each business operates as a Joint Venture Partnership, meaning the stores are part-owned and managed by its directors. They are supported by centralised teams of specialists within our Support Offices in areas such as Marketing, Accounting, IT and Supply Chain.
In 2007, we launched in the Australian market as a wholesale business. In 2008, we became a retailer, opening 100 stores in 100 days across Australia. In the same year we went on to open our first stores in New Zealand.
The Australian and New Zealand business has continued to grow with over 350 stores now operating across the ANZ network. We have also got the largest optical manufacturing facility in the Southern Hemisphere, which opened in Port Melbourne in 2009.
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