Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Project Officer role will have a considerable level of contact with internal and external stakeholders and will be required to communicate daily with members of the Agency to achieve collaborative outcomes.

The Branch is seeking to fill an APS4 Project Officer role that will provide support to both the policy and analytics streams of the Investment Effectiveness Program. The role will offer you the ability to work in a varied environment that features exposure to both data-driven analysis and decisions influencing policy settings.

The Analytics, Data & Actuarial Division (ADA), led by the Scheme Actuary, provides information and advice on Scheme monitoring, financial sustainability and risks. The Division is comprised of three branches, Actuarial Insights and Monitoring, Data and Analytics and Scheme Effectiveness and Forecasting.

The Scheme Effectiveness and Forecasting Branch plays a key role in examining the effectiveness of the Scheme’s support by analysing quantitative and qualitative relationship between payments and outcomes.

Where you can add value

Every day at the NDIA will bring you new challenges and achievements. Main elements of this role include:

• Assisting with the management of external research contracts, including liaison with contractors and basic contract administration
• Supporting document management and version control for project materials
• Formatting and proofreading reports, briefings, and other written content
• Conducting basic research and data collection to support policy and qualitative analysis
• Maintaining project management tools and tracking milestones to help achieve project timelines

Enough about us, let’s talk about you

Within our team we are looking for team players that have adaptable communication and interpersonal skills along with the ability to manage sensitive information. You will be flexible and able to adapt to a changing environment while maintaining high levels of integrity and professionalism to support our values and mission.

What we’re looking for in our ideal candidate:

• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office suite, particularly Word, Excel, and PowerPoint
• Good written and verbal communication skills
• Ability to work effectively in a team environment
• Basic understanding of project management principles
• Capability to handle confidential information with discretion

Desirable criteria:

• Experience in government administration or similar roles
• Proficiency in Jira project management
• The willingness to engage in policy and qualitative research to support team objectives

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Richmond, VIC, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30pm AEST, Wednesday 4 June 2025.

If you have any questions, please contact Bobby Overton-Clarke on 0438 951 780 or email [email protected].

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 or email [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.