
Client Services Support Officer
Concept Care Disability Solutions Pty Ltd
Posted 9 days ago
Are you a quick thinker with strong admin skills and a passion for getting things done? Do you thrive in a high-energy, fast-moving environment where adaptability and tech know-how are essential?
Concept Care Disability Solutions Pty Ltd is seeking a full-time Client Services Support Officer to join our team in Gregory Hills, NSW. In this essential role, you will be responsible for providing high-quality customer service and support to our valued clients, ensuring their needs are met to the highest standard.
About the Role
This is not your average admin job. You’ll be:
Attending and documenting key meetings with clients and providers
Interpreting and drafting care plans and professional reports
Managing multiple priorities under pressure
Supporting performance reviews and client intake
Using tech to keep everything running smoothly
Collaborating with care coordinators, allied health professionals, and NDIS stakeholders
What we're looking for
Naturally energetic, solutions-focused, and able to think on their feet
Comfortable working in a fast-paced, changing environment
Tech-savvy with strong administrative and coordination experience
Confident communicating with diverse stakeholders—both written and verbal
Self-driven, eager to learn, and unafraid to take initiative
Able to connect the dots, multitask, and prioritise under pressure
Experience in disability or community services is a bonus—but not essential
Preferred Qualifications and Experience:
Certificate III or higher in Business Administration or a related field
Prior experience in a high-volume admin or coordination role
Strong skills in Microsoft Office and client database platforms
Understanding of the NDIS and/or SCHADS Award highly regarded
About us
Concept Care Disability Solutions is a leading provider of high-quality disability support services in the local community. Our mission is to empower individuals with disabilities to live fulfilling, independent lives. We are a values-driven organisation that prioritises innovation, compassion, and the ongoing training and development of our exceptional team.
If you're excited about the prospect of joining our team and making a meaningful difference in the lives of our clients, we encourage you to apply now.
About Concept Care Disability Solutions Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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