About the Role:

Glow-up your Retail Management career by adding this revered brand name to your resume. You're a fit if you're a seasoned leader who is KPI-driven, highly sales-oriented and you see the value in delivering superior customer experience. Your leadership style is progressive and evolving. You're forever setting the tone for your team when it comes to sales, customer service and operational standards. Your natural ability to inspire and engage a diverse team with a keen eye on individual progression is what makes you a stand-out for the role.

Duties:

• Drive in-store efficiency, building and maintaining a high-performing team
• Increase the overall performance of the retail space
• Lead people performance & team development including recruitment and the delivery of individual contribution the the locations success
• Manage inventory excellence and all stock management activities with the support of your team
• Uphold luxury standards in the store visual merchandising and presentation
• Manage eventing within the location, taking an entrepreneurial approach to collaborating with likeminded businesses to deliver exceptional sales outcomes from all events proposed and hosted
• Manage VIP client relationships with media, celebrities and your most valued regular clientele
• Provide exceptional service to all client experience types
• Be commercially driven in your approach to leadership, KPI-drivers and business management of the site.

Skills & Experience:

• 3–4+ years’ experience in boutique retail
• Familiarity with Bondi and its customer/traffic patterns preferred
• Skilled in managing high foot traffic environments
• Commercially savvy with a balance of operations, service, and sales
• Proven leadership of large format teams, including performance management
• Warm, polished communicator with agile, pragmatic leadership style
• Strong clienteling skills and track record in training and development

Our favourite things about working for this client...

• Generous annual allowance Staff discount
• Specially selected uniforms
• End-of-season take-home product

Contact [email protected]