About The Mill Hotel:

Located in the heart of Bondi Junction, The Mill Hotel is a modern, vibrant venue known for its exceptional hospitality, stylish decor, delicious food, and dynamic entertainment. We pride ourselves on creating a welcoming atmosphere for locals and visitors alike, offering a premium pub experience.

Position Overview:

We are seeking a motivated and experienced 2IC Manager to support the Licensee in the day-to-day operations of The Mill Hotel. The successful candidate will play a key leadership role, ensuring smooth venue operations, maintaining high service standards, and supporting team development.

Key Responsibilities:

Assist the Venue Manager in overseeing daily operations across all departments (bar, bistro, gaming, functions).

Lead, train, and motivate front-of-house staff to deliver exceptional customer service.

Manage staff rosters, shift allocations, and supervise team performance.

Ensure compliance with RSA, RCG, WHS and all licensing regulations.

Monitor inventory and assist with stock ordering, control, and reporting.

Address and resolve customer concerns promptly and professionally.

Uphold venue presentation, cleanliness, and brand standards at all times.

Step into the Venue Manager role during their absence.

What We're Looking For:

Minimum 2 years of experience in a similar hospitality leadership or supervisory role.

Current NSW RSA and RCG certifications.

Strong leadership, communication, and interpersonal skills.

Ability to thrive in a fast-paced, high-volume environment.

Sound understanding of venue operations including bar, dining, and gaming.

A hands-on, proactive attitude with a passion for hospitality.

Availability to work flexible hours including nights, weekends, and public holidays.

Benefits:

Competitive salary and career development opportunities.

Supportive and energetic team culture.

Opportunities for progression within a growing hospitality group.

Staff discounts and incentives.