Data and Insights Business Analyst

Drive and deliver customer-focused data solutions and insights that empower stakeholders across the organisation

Access hybrid/flexible work arrangements, including WFH and RDO scheme

Salary from $98,253.43 - $105,920.68 p.a. plus 11.5% Superannuation

We have an exciting opportunity for an experienced Data and Insights Business Analyst to join our team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference. You have so much to offer. And we can see that. As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace. Through collaboration and projects across the organisation, you will have incredible opportunities come your way. How far you take them, well, that’s in your hands.

Whether that be incisive financial acumen, intelligent IT or residential solutions, a career here is about sharing ideas, spotting opportunities to make life and work in Willoughby better for all of us. It’s a collaborative approach to making the right decisions for our residents and environment.

What that means for you is the opportunity to contribute your expertise and learn from your colleagues’ across all the different areas of Council each and every day.

About the role

As the Data and Insights Business Analyst, you will transform complex data into actionable insights throughcompelling dashboards, visualisations and reports using TechnologyOne tools.

Your work will support smarter, faster, and better decisions across the organisation.You’ll report to the Business Solutions and Innovation Lead, working cross-functionally with teams acros Council to deliver data with purpose enabling a stronger, more informed community.

Responsibilities:

Develop and maintain dashboards using TechnologyOne Design Studio.

Optimise data models and queries to support accurate, real-time reporting.

Design and maintain reports that enable staff to independently access and analyse relevant data.

Analyse large datasets to identify patterns, trends, and business opportunities.

Communicate insights clearly to technical and non-technical stakeholders.

Ensure data governance, quality, and accuracy standards are upheld.

Support ad-hoc reporting and analysis for internal teams.

Continuously improve reporting processes and promote analytics adoption.

Requirements

Tertiary qualifications in Data Analytics, Computer Science, IT, or related field—or equivalent

experience.

Demonstrated experience in data analysis and business reporting roles.

Proficiency with TechnologyOne Design Studio and XLOne reporting.

Strong knowledge of TechnologyOne data models and visualisation tools.

Ability to translate business needs into practical, scalable data solutions.

Excellent communication and stakeholder engagement skills.

Meticulous attention to detail with a commitment to data accuracy.

A proactive, customer-focused approach to analytics and problem-solving

How to apply

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful

work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have

people and the community at the forefront in everything we do. Check out our employee benefits on our

careers page to see:

Where you can look after yourself and your loved ones

Where you can enhance your wellbeing

Where you can grow, develop and be part of a team

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: Caroline Hillen– Business Solutions and Innovation Lead– +61 2 9777 7994

Applications must address all of the key responsibilities outlined in the Position Description.

Please note being fully vaccinated for Covid-19 is a requirement prior to commencement of employment

with Willoughby City Council, except where a medical contraindication certificate is provided.

Successful candidates may be required to undertake pre-employment screening including police and

qualification checks.

Applications close: Sunday 08 June 2025 at 11:30pm

Please note recruitment activity may commence before the closing date.