Title: Handyperson - Qualified

Position Overview:
To performing routine repair work and maintenance in and about the hotel.

Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community.
We achieve our Vision and Purpose by delivering on our goals and values.

Our Goals

• Growing revenue above market
• Maximise assets
• Business transformation

Our Values

• Empowerment: We make it happen
• Possibilities: We evolve and innovate
• Community: We make the connection

Key Accountabilities

• Anticipate and attend to the guest’s needs and desires immediately.
• Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel.
• Perform all work functions as directed by the Maintenance Manager or their designated replacement.
• Work with other members of the maintenance team and be responsible for work carried out.
• “Take charge” and show initiative in all aspects of the Engineering Department and Hotel operations.
• Perform various duties as detailed on the established hotel maintenance check list.
• Undertake tasks in accordance with the Work Request System, Preventative Maintenance Program, and / or verbal requests from the Maintenance Supervisors / Managers.
• Respond to and carry out all inter departmental or guest requests concerning defects, repairs and / or general assistance. When defects or repairs are outside their capabilities they will communicate directly with the appropriate trades person or in his absence the Assistant Maintenance Manager. They are to follow up until action has been taken.
• Whilst days of work are Monday to Friday, there will be a requirement to work some weekends.
• Log all defects and work or repairs carried out.
• Render assistance to other departments or their representatives.
• Communicate with the FOM/General Manager with regard to all urgent and / or dangerous facility matters.
• Respond promptly to all calls for assistance and communicate actions taken.
• Ensure that all public areas are consistently safe and that all equipment is operating.
• Maintain your self-appearance in accordance with the hotel’s grooming standards.
• Maintain a harmonious relationship with other members of the service team.
• Comply with all of the hotel’s operational policies and procedures.
• Maintain a clean and safe working environment.
• Ensure the protection and maintenance of all operating equipment.
• Complete all assigned opening and closing duties.
• Attend all scheduled meetings.
• Perform any other duties as directed by supervisor / manager.
• Participate in all rostered theoretical and on-the-job training sessions.
• Maintain a clean & safe working environment.
• Have a full knowledge of, and practice all of the hotel’s established workplace health and safety guidelines (WH&S).
• Ensure the protection and maintenance of all operating equipment