Support NDIS Participants with Daily Living and Community Engagement

Are you passionate about helping others live independently and with dignity? Whether you're new to the field or bring years of experience, you'll find a supportive, connected, and purpose-driven workplace here.

We are currently seeking Mental Health Key Workers to assist NDIS participants living with a psychosocial disability, with their daily routines, community access, and personal goals. This role is ideal for individuals who are compassionate, reliable, and ready to make a difference — no clinical qualifications required.

Why Join Primacy Care?

Entry-level friendly – Full support and induction provided

Team connection – Monthly staff meetings, quarterly 1:1 and active Teams discussions

Growth pathways – Build your skills in the mental health and disability sector

Employee Assistance Program (EAP) – Wellbeing support for you, too

Not an agency – You’ll build consistency and connection with your participants

Registered NDIS Provider

What You’ll Be Doing

In this community-based role, you’ll support participants with tasks that promote independence, dignity, and social connection:

Assisting with everyday domestic activities such as meal prep, personal care, tidying, or grocery shopping

Supporting safe transport to appointments or local outings

Encouraging engagement in social and community activities

Promoting the development of daily routines and independent living skills

Documenting basic progress notes and communicating respectfully with care teams

This is a non-clinical, relationship-focused support role. You will make a tangible difference in someone’s life while gaining experience in the community services field.

Opportunities in These Areas

Melbourne CBD | Brunswick | Burwood | Flemington | Dandenong | Doncaster | Box Hill | Ferntree Gully

What You’ll Need

NDIS Worker Screening Check

Working with Children’s Check

Infection Control Certificate

NDIS Worker Orientation Module

Police Check

First Aid & CPR Certificate

A car & valid driver’s license with comprehensive insurance

Relevant experience and/or educational qualification such as Certificate III or IV in Community Services, Mental Health, Disability, Aged Care, Individual Support or similar, Diploma in Community Services, Mental Health, or Counselling.

A professional attitude, reliability, and strong communication skills

Award Coverage

This position is covered under the SCHADS Award Levels 1.3–2.2, commensurate with your experience and qualifications. Applicable allowances are paid in line with Fair Work entitlements.