Directions Health Services is an innovative non-profit organisation that has been providing specialist alcohol and other drug (AOD) services in the ACT and NSW for more than 40 years. Pathways Murrumbidgee is one of Directions’ programs. It offers a range of community-based treatment and support services to people impacted by AOD and co-occurring issues in Griffith, Wagga, and the surrounding region.

Directions provides a comprehensive suite of holistic AOD, mental health and primary health services that aim to reduce harms experienced by individuals, families and communities and improve overall health and wellbeing. Our capacity to implement innovative services developed in collaboration with our clients, partners, and other stakeholders, enables us to effectively respond to the changing needs of the communities we serve.

At Directions we pride ourselves on our supportive, inclusive, employee and client-centred culture. Our excellent culture has led to our very high staff retention rates and great reputation within the mental health and AOD sectors.

The Position

Under the guidance of the Co Team Leader, you will provide community-based treatment, case management and support to clients and family members impacted by alcohol and other drug issues across the Pathways Murrumbidgee suite of programs.

This position is a full time fixed term contract.

Responsibilities:

Provide assessment, case management, counselling and support services to assist individuals and their family/friends to improve outcomes and reduce harm associated with alcohol and other drug use

Provide culturally responsive services and advice to clients, families and communities impacted by substance use

Develop effective working relationships with the local Drug and Alcohol service, other local health and community agencies and other Directions programs

Provide intensive case management for clients with significant alcohol and other drug use and/or complex issues including co-occurring mental health issues

In collaboration with the client, identify their goals and develop individual treatment and support plans, including pre and post support for clients accessing residential and day rehabilitation programs

Work assertively with referred clients to engage them in the service, providing comprehensive information on the impact of alcohol and other drug use, harm minimisation and treatment options

Refer clients to other services as required, to address health and other issues and work collaboratively with these services to ensure effective coordination and continuity of care

Build effective working relationships and provide information and advice to relevant local services

Promote and contribute to a continuous quality improvement and safety framework

What we offer:

A flexible and supportive work environment

CSE Level 4 salary plus superannuation, commensurate with qualifications, skills, and experience

Generous salary packaging benefits

17½% leave loading

Professional development and training opportunities

What we would like you to have:

Qualification or currently studying towards a qualification, in Counselling/Social Work/Psychology/Nursing/other relevant field and/or Certificate IV in Alcohol and Other Drug Work or equivalent, or willingness to obtain

Experience working in the Alcohol and Other Drug sector

Demonstrated understanding of the impact of substance use on clients and family members/friends

Good working knowledge of effective treatment and support options and harm minimisation strategies

Demonstrated understanding of mental health problems, associated physical health problems and other comorbidities

Excellent communication and interpersonal skills

Demonstrated capacity to work with clients using a person centred approach

Demonstrated ability to work effectively and collaboratively in a team environment and develop productive working relationships with other services

Ability to work competently in a cross-cultural environment

Experience working with Aboriginal clients and families and ability to build effective relationships with local Aboriginal services and communities

Well organised, self-motivated and proactive

ProficientinusingMicrosoftOfficeapplicationsandtheabilitytouseelectronicclientinformation systems

A commitment to the mission and values of the organisation

Commitment to the principles of harm minimisation

Ability and a commitment to effectively engage with clients, staff and community members, in a non- judgemental courteous and respectful manner

Willingness to travel regularly within the NSW Murrumbidgee region

Current Driver's Licence

All appointments will be conditional upon having suitable rights to work in Australia, a Working with Children Check, current First Aid and CPR certification, a satisfactory National Police Check and Driver’s Licence.

Fort further information about the position, please contact our HR department at [email protected]

How to apply

Applications can be submitted through Seek and include a current CV and cover letter outlining your suitability for the position. Application close Thursday 29 May 2025 at 5:00pm.

Directions is passionate about providing equal employment opportunities and we greatly value diversity in our organisation. We actively encourage applicants from all background and cultures. Research shows that women and other marginalised individuals tend to only apply for jobs when they meet 100% of the requirements. If you think you may be a good fit for this position, but don't necessarily meet every requirement, please get in touch. We would love to have a chat and see if you could be a great fit.